Direct Support Professional

InCommunity•, GA
•$14 - $14•Onsite

About The Position

The Direct Support Professional (DSP) supports individuals with intellectual and developmental disabilities to live safe, healthy, and joyful lives in their communities. The role is expected to model and promote the organization’s mission and values, including integrity, service, respect, and dignity. DSPs help individuals participate in home and community activities that reflect their interests and choices, work toward goals in their Individual Support Plans (ISPs), and develop daily living skills. They support health and well-being by following ISPs and medical protocols, documenting activities and changes, assisting with personal care and appointments, and following treatment and medication instructions. The position also includes maintaining a clean, safe home and vehicle; assisting with meals, food handling, cleaning, and laundry; and communicating and collaborating professionally with coworkers and supervisors. Work takes place primarily in community residential homes, day programs, and other community settings, with frequent travel throughout the Metro Atlanta area. Schedules may include evenings, weekends, holidays, or overnight shifts based on the needs of the individuals supported.

Requirements

  • A valid driver’s license and ability to meet company driving standards, if applicable.
  • Ability to perform the physical demands of the position, including frequent standing, walking, bending, reaching, and lifting.
  • Ability to assist individuals with mobility needs, including transfers using proper lifting techniques or mechanical lifts.
  • Ability to lift or move items or individuals weighing up to 25 pounds, occasionally more with team assistance or mechanical support.
  • Ability to perform household tasks such as cleaning, laundry, meal preparation, and light maintenance.
  • Ability to respond effectively to emergencies, including fire drills, medical incidents, and behavioral interventions.
  • Visual and auditory acuity sufficient to monitor individuals’ safety and observe changes in behavior or health.
  • Ability to safely operate a motor vehicle if assigned to transport individuals.

Nice To Haves

  • High school diploma or equivalent.
  • At least six months of experience in developmental disabilities, mental health, or aging services.
  • Personal or volunteer experience supporting individuals with disabilities may be considered.

Responsibilities

  • Interact with individuals respectfully and with awareness of verbal and nonverbal communication.
  • Encourage and assist individuals in participating in home and community activities that reflect their interests and choices.
  • Support individuals in identifying and working toward personal goals based on their Individual Support Plans.
  • Teach and assist with activities of daily living, including cooking, cleaning, and personal hygiene.
  • Promote positive relationships with individuals’ families and friends, including helping coordinate visits and special events.
  • Respect individuals’ and families’ religious or spiritual practices and choices.
  • Model appropriate behavior and communication, maintaining professionalism, self-control, and a respectful tone.
  • Maintain a safe and comfortable home environment while supporting individuals’ personal choices.
  • Safely transport individuals in accordance with company and regulatory procedures.
  • Read and follow each individual’s ISP, medical protocols, and communication logs.
  • Monitor and accurately document daily activities, health concerns, and behavioral changes.
  • Assist with hygiene, grooming, and dressing according to individual needs and preferences.
  • Observe changes in health status and promptly report concerns to supervisors or nursing staff.
  • Follow medical instructions, medication guidelines, and treatment plans as directed.
  • Accompany individuals to medical appointments and support communication with healthcare providers.
  • Provide physical assistance as needed, including safe use of mechanical lifts and other equipment.
  • Follow safety and emergency procedures, including evacuation drills; keep walkways and exits clear and know how to use emergency equipment.
  • Assist with meal planning, grocery shopping, preparation, and cleanup; prepare meals according to menus, nutrition guidance, and dietary needs.
  • Follow food safety and labeling procedures and encourage positive mealtime interaction.
  • Maintain a clean, organized, and safe home; complete cleaning checklists and laundry duties.
  • Keep company vehicles clean and fueled and maintain required vehicle documentation.
  • Seek guidance from supervisors or coordinators when unsure about procedures or responsibilities.
  • Communicate respectfully with coworkers and collaborate to provide consistent, quality care.
  • Demonstrate flexibility and cooperation during emergencies or unexpected situations.
  • Maintain confidentiality and avoid sharing sensitive information or gossip.
  • Be punctual, remain on duty until properly relieved, and follow attendance and scheduling policies.
  • For overnight shifts, remain awake and alert, follow the Overnight Shift Checklist, check on individuals at designated times, support morning routines when applicable, report health concerns, and complete assigned household duties.
  • Travel frequently throughout the Metro Atlanta area.
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