Direct Support Professional

Shine Bright Care•Anchorage, AK

About The Position

The Direct Support Professional provides ongoing services to clients and individuals in their homes or communities. The role focuses on keeping individuals safe, working toward individualized goals, documenting services, modeling positive behavior and work ethics, maintaining professional boundaries, and communicating with the team about service needs and expectations. The position includes implementing service plans, coordinating with families and team members, supporting individuals’ strengths and desired outcomes, monitoring service delivery, and helping individuals move through life domains and levels of care. The employee also coordinates transportation, maintains required documentation, follows agency policies, and consults a supervisor or clinical consultant when support is needed beyond their capabilities. Work takes place indoors in a home and/or community setting, with a schedule that varies according to the client’s schedule.

Requirements

Must be at least 18 years of age.
Must meet the requirements for the position set out in 7 AAC 125.010–7 AAC 125.199.
Must pass the required criminal background check unless the department grants a variance under 7 AAC 10.935.
Must not have been denied a health care provider license or certification for a reason related to patient services described in 7 AAC 105–7 AAC 160, and must never have had a license or certification revoked.
Must be able to independently assist the recipient with the specific activities of daily living under 7 AAC 125.030 and provide services to the recipient.
Must be able to attend training and obtain a First Aid card issued by the American Red Cross, American Heart Association, or another agency approved by the Department of Seniors and Disability Services.
Must be reliable and dependable.
Strong interpersonal and customer-service skills.
Knowledge of HIPAA requirements for safeguarding confidential medical and personal records.
Ability to provide descriptive documentation of interventions used and individual responses.
Working knowledge of signs and symptoms of common illnesses and conditions.
Effective written and oral communication skills.
Ability to be consistently present and on time.
Ability to maintain confidential working relationships.
Strong personal organizational skills.
Ability to follow oral and written instructions.
Ability to communicate effectively and maintain a positive attitude in difficult situations.

Nice To Haves

Experience documenting in the Therap database is preferred.
Confirmed service-industry experience with advanced training in behavioral, medical, or caregiver services is preferred.

Responsibilities

Provide ongoing services to clients and individuals in their homes or communities.
Keep individuals safe and work with them toward individualized goals.
Document services, interventions, individual responses, staffing notes, contact notes, and progress toward goals.
Model positive behavior and work ethics while maintaining friendly, professional relationships and appropriate boundaries.
Communicate with the team about service needs and expectations.
Manage high-needs service recipients and meet productivity standards.
Implement service plans and develop individualized plans collaboratively with families and team members.
Promote a strengths-based approach and empower children and individuals to reach desired outcomes.
Engage children, individuals, and identified informal and formal supports within the Framework.
Develop comprehensive crisis and safety plans with the Child and Family Team when necessary.
Monitor service delivery to ensure it addresses service-plan goals.
Maintain general knowledge of community services and supports available inside and outside the agency.
Coordinate transportation for service recipients.
Interact professionally with stakeholders and support community-based care in the most appropriate, least restrictive setting.
Assist individuals as they transition through life domains, services, levels of care, and into adulthood.
Prepare clear, accurate written documentation using correct spelling and grammar and appropriate behavioral-health terminology.
Work collaboratively, communicate positively with team members and supervisors, and return emails and phone calls within 24 hours.
Carry a cell phone and be reachable during work hours.
Consult a supervisor or clinical consultant when support is needed beyond the employee’s capabilities.
Submit documentation according to agency standards and comply with agency policies and procedures.
Maintain regular, reliable attendance and arrive punctually for scheduled events.
Attend required training and obtain a qualifying First Aid card.
Attend Mandt training.