Direct Support Professional Overnight Awake - Citizens Res.
About The Position
The Direct Support Professional provides overnight and morning support to people living in the Residential Services program, helping maintain their health, safety, well-being, independence, and quality of life. Support may include self-care routines, health and safety needs, household chores, socialization, meal preparation, medication administration, and transportation to day programs or job locations. The role promotes the agency’s mission and guiding principles, respects individual preferences, and supports an inclusive environment that values diversity, equity, and inclusion. The position requires following individual treatment plans, agency policies and procedures, applicable federal and New York State regulations, and documentation requirements. The employee reports and documents incidents or concerns, including suspected abuse or neglect, and serves as a mandated reporter. The role also includes participating in interdisciplinary team meetings and mentoring new Direct Support Staff. Regular and substantial unsupervised or unrestricted physical contact with people receiving services makes successful completion of a fingerprint and criminal background check a condition of the position.
Requirements
- High school diploma or GED preferred.
- Qualified New York State driver’s license that meets the agency’s insurance standards.
- Qualified driver status is required for overnight staff working 11 p.m.–9 a.m. or 11 p.m.–7 a.m. because they may assist with morning transportation.
- Successfully complete and maintain AMAP status.
- Ability to communicate and understand written and oral directives and information.
- Excellent team player with a positive attitude.
- Successfully complete a fingerprint and criminal background check.
Responsibilities
- Practice and promote the agency’s mission and guiding principles in every interaction.
- Provide overnight and morning support, including assistance with self-care routines, health, safety, alternate positioning, and overall well-being.
- Support people with household chores and help maintain a safe and clean home.
- Follow treatment plans and use the corresponding adaptive and safety equipment to promote independence and protect health and safety.
- Report and document events or activities that may affect a person’s health, safety, or well-being, including allegations of abuse, injuries, broken equipment, and falls.
- Report suspected abuse or neglect to the Justice Center as a mandated reporter and follow agency incident policies and procedures.
- Follow federal and New York State regulations, agency policies and procedures, the employee handbook, and agency and program training requirements.
- Complete and maintain AMAP certification and assist people with medication administration according to AMAP policies and procedures.
- Arrive by the scheduled shift start and follow agency procedures for call-offs and overtime.
- Support morning meal preparation and teach concepts such as diet adherence, portion control, and cooking skills.
- Help people start the day positively by waking and greeting them kindly and supporting their preferred morning routines.
- Safely transport or accompany people to day programs or job locations when required.
- Implement and document treatment plans and other agency materials in Medisked or on paper, including checklists, goals, valued outcomes, medical case notes, communication logs, and health or behavioral charts.
- Participate in interdisciplinary team meetings to discuss progress and goals and to exchange information and ideas.
- Mentor new Direct Support Staff by demonstrating supportive routines and reviewing training manuals.
- Perform other duties as requested by the supervisor.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
