Direct Support Professional (CLS) - Complex Support Program
About The Position
The Direct Support Professional (CLS) supports people living in the Community Living Services program and promotes the agency’s mission and guiding principles. The role helps individuals maintain a high quality of life by supporting self-care, health, safety, household tasks, socialization, community participation, and overall wellbeing while providing only the support needed to foster independence and engagement. The position also follows individual treatment plans, uses adaptive and safety equipment, supports meal preparation and medication administration, documents services and progress, and collaborates with an interdisciplinary team. It includes transportation, mentoring new Direct Support Staff, participation in house meetings, and maintaining required certifications and training. The role requires regular and substantial unsupervised or unrestricted physical contact with people receiving services and is subject to a fingerprint and criminal background check. Training on Personal Outcome Measures (POM) is required before completing evaluations and assessments.
Requirements
- High school diploma or equivalent preferred.
- Submit a valid New York State driver’s license and maintain qualified driver status throughout employment.
- Ability to communicate and understand written and oral directives and information.
- Ability to meet physical demands that may include lifting and transferring children and/or adults.
- Successful completion of a fingerprint and criminal background check.
- Complete Personal Outcome Measures (POM) training before completing evaluations and assessments.
Responsibilities
- Provide guidance and support to individuals with intellectual and other disabilities across daily routines, health, safety, household chores, socialization, and wellbeing, using only the level of assistance needed to promote independence.
- Support individuals in becoming active community members and in maintaining and building natural supports and relationships.
- Help maintain a safe and clean home by supporting individuals with household chores and participating in chores as needed.
- Follow treatment plans and use corresponding adaptive and safety equipment to promote independence and protect individuals’ health, safety, and wellbeing.
- Support meal preparation and teach diet adherence, portion control, and cooking skills.
- Assist with medication administration according to AMAP policies and procedures.
- Implement and document treatment plans and agency materials, including residential habilitation goals, medical case notes, and communication logs.
- Follow overtime, scheduling, and minimum staffing policies and procedures.
- Attend and participate in interdisciplinary team meetings to discuss progress and goal achievements and exchange information and ideas.
- Transport individuals to medical appointments, shopping, recreational outings, and other destinations as needed.
- Mentor new Direct Support Staff by demonstrating support routines and reviewing training manuals.
- Participate in House Meetings and maintain required certifications and training.
- Perform other duties as requested by the supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
