Direct Support Professional - Lead- Paoli

Beacon Specialized Living•Allentown, PA

17h•Hybrid

About The Position

The Lead Direct Support Professional (Lead DSP) is responsible for assisting the Care Team Manager with oversight of the day-to-day, hands-on operation of the home. The Lead DSP models behavior for other employees to ensure the individuals we serve are receiving the highest quality of care. Beacon is a national private-equity behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors. All activities related to this position must be delivered in compliance with the company’s policies and procedures, accreditation standards, state and federal licensing requirements, HCBS guidelines, and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. You are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our “I CARE” core values of the organization – Integrity, Compassion, Advocacy, Respect and Excellence.

Requirements

High school diploma or GED required.
3 years of work experience working directly with persons with disabilities, high acuity or with intense behaviors.
Must be 18 years or older.
Must pass criminal background check
Must possess a valid Driver’s License.
Proficient in speaking, reading and writing the English language.
Approved by state, federal and government entities to work within BSLS programs.
Ability to use office equipment, including BSLS information technology systems.
Ability to physically and emotionally work with individuals who possess mental illness and co- occurring disorders.
Must be able to communicate and function in an interdisciplinary team.
Strong computer skills utilizing various software programs and applications.
Excellent oral and written communication skills.
Ability to create professional employee communication materials.
Capable of working well with all levels of the organization.
A professional demeanor.
Demonstrated ability to multi-task.
Ability to work with little daily supervision.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus to compare and distinguish administrative data and figures. Ability to make general visual observations of facilities or structures, for safety inspections and hazard identification.
Hearing ability to perceive the nature of sounds at normal speaking level with or without correction. Ability to receive detailed information through oral communication, and to make discriminations in sound.
Dexterity of hands and fine finger movements for medication distribution, manual dexterity to handle objects.
Read/comprehend, write, communicate orally, reasoning, and analytical abilities, and mental flexibility. Proficient in speaking, reading, and writing the English language required.

Responsibilities

Always be compliant with all company and regulatory policies and procedures.
Sets positive examples for Individuals at all times.
Assists Care Team Manager with operations of the home in a manner that will ensure company goals.
Adheres to the person-centered plans, and behavior plans as written for each Individual.
Provides opportunities throughout the day to help Individuals meet their goals. (An example would include teaching groups to follow activity programs and encouraging Individual attendance.)
Provides quality of care and a safe and healthy setting free from harm while upholding the rights of all Individuals. Creates a space of trust and relationship with all Individuals.
Protects all Individuals from abuse and/or neglect and immediately reports any occurrence to appropriate entities.
Maintains and protects the confidentiality of all Individuals.
Follows and upholds all house guidelines.
Cook meals as necessary for Individuals based upon food specifications, diets, food exchanges and documentation.
Understands process for food supply and storage.
Transports Individuals and attends appointments with Individuals and advocates and obtains necessary documentation, when needed.
Utilize Individual funds as applicable to help Individuals budget when needed.
Completes required documentation before the end of shift, including, but not limited to progress notes, miscellaneous notes, daily support logs, event reports, incident reports, LOA forms, Individual inventories, etc.
Assists with supervision of Individuals doing their laundry as needed per assignment sheet.
Coaches and assists Individuals with bedroom cleanliness per house guidelines.
Responsible for cleanliness of home site according to the assignment chart. (Inspection ready at all times.)
Must remain awake and immediately accessible in all homes requiring 24/7 care.
Mental Health classroom training.
Administers medications as needed.
Hand off communication to next shift staff.
Cooperates with Beacon Specialized Living, the Department of Human Services (DHS) staff or any other regulatory body during any inspection, investigation or inquiry.
Performs other duties as assigned or requested.
Adheres to BSLS Core Values, Mission Statement, and Corporate Philosophies.
Must be compliant with company and regulatory policies and procedures.
Preserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Beacon Specialized Living, its Individuals served, Team Members, activities and affiliates, in accordance with all applicable laws (especially HIPAA) and contract terms.
Promote Beacon in a positive manner and lead by example, modeling our core values in everyday behavior.
Monitors and corrects employee gossip, harassment, favoritism, and other negative social workplace behaviors to ensure a positive and productive work environment.
Understand how to approach and communicate with everyone at all levels.
Treat everyone with dignity and respect while responding to their needs.
Maintain and sustain a safe community environment and workplace
Follow Beacon’s policies, procedures, and manuals.
Accept other duties as assigned.
Job Knowledge: Depth and breadth of knowledge supporting our organization goals.
Quality of Work: Freedom from errors and mistakes, timeliness. Accuracy, quality of work in general.
Quantity of Work: Work output of the employee.
Reliability: The extent to which the employee can be depended upon to be available for work, do it properly, and complete it on time. The degree to which the employee is reliable, trustworthy, and persistent.
Initiative and Creativity: The ability to plan work and to go ahead with a task without being told every detail and the ability to make constructive suggestions.
Judgment: The extent to which the employee makes decisions which are sound. Ability to base decisions on fact rather than emotion.
Cooperation: Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures.
Compliance: Always be compliant with all company and regulatory policies and procedures.
Attendance: Faithfulness in coming to work daily and conforming to scheduled work hours.
Planning and Organizing: The ability to analyze work, set goals, develop plans of action, utilize time, and delegate work as appropriate. Consider the amount of supervision required and the extent to which you can trust employees to carry out assignments conscientiously.
Directing and Controlling: The ability to create a motivating climate, achieve teamwork, train, and develop, measure work in progress, take corrective action.
Decision Making: The ability to make decisions and the quality and timeliness of those decisions.
Problem Solving: The ability to assess a problem, identify options or solutions, formulate a plan, execute the plan, and achieve and sustain positive outcomes.
Embrace, support, and manage the business in accordance with Beacon’s Mission and Core Values.