Lead Direct Support Professional
About The Position
The Direct Support Professional (DSP) Lead provides direct care, support, supervision, and skill development services to individuals with intellectual and developmental disabilities in a residential setting. This position assists individuals with activities of daily living, community integration, personal growth, and achievement of individualized goals while promoting independence, dignity, and quality of life. In addition to providing direct support services, the DSP Lead serves as a mentor and resource to Direct Support Professionals by providing coaching, training, and guidance to ensure compliance with organizational policies, licensing standards, and regulatory requirements. The DSP Lead collaborates closely with the Residential Manager to maintain a safe, therapeutic, and person-centered environment while ensuring services are delivered in accordance with the organization's mission, values, ethical standards, and all applicable federal, state, and local regulations. This position requires professionalism, sound judgment, effective communication, and the ability to work independently while serving as a positive role model for staff and individuals receiving services.
Requirements
- High School Diploma or GED required.
- Minimum of one (1) year of experience supporting individuals with intellectual/developmental disabilities, behavioral health needs, or mental health conditions required.
- Must be at least 21 years of age.
- Valid, unrestricted driver's license with acceptable driving record required.
- Ability to obtain and maintain CPR, First Aid, and other required certifications.
- Strong verbal and written communication skills.
- Ability to work effectively with individuals with intellectual and developmental disabilities.
- Knowledge of person-centered supports and trauma-informed care principles.
- Strong organizational, time management, and documentation skills.
- Ability to mentor, train, and support staff.
- Basic computer proficiency, including Microsoft Office, email, and electronic documentation systems.
- Ability to exercise sound judgment and maintain professional boundaries.
- Ability to work independently and collaboratively within a team environment.
Nice To Haves
- Prior leadership, supervisory, or mentoring experience preferred.
- Flexible scheduling availability, including evenings, weekends, holidays, and overnight shifts as needed.
Responsibilities
- Assist individuals with activities of daily living (ADLs), including personal hygiene, grooming, dressing, meal preparation, housekeeping, laundry, and medication support as permitted by policy.
- Promote independence and self-determination by encouraging individuals to participate in daily activities and decision-making.
- Support individuals in developing social skills, maintaining relationships, and participating in community activities.
- Provide supervision, guidance, and skill-building opportunities that enhance personal growth and independence.
- Monitor individuals' physical, emotional, and behavioral well-being and report concerns to appropriate staff.
- Respond appropriately to crisis situations following agency policies, procedures, and approved intervention techniques.
- Maintain confidentiality and uphold all HIPAA requirements and ethical standards.
- Document services, observations, incidents, and outcomes accurately and within required timeframes.
- Serve as a lead resource and role model for residential staff.
- Assist with onboarding, mentoring, coaching, and training Direct Support Professionals.
- Support compliance with organizational policies, licensing standards, and program requirements.
- Provide guidance and feedback to staff regarding service delivery, documentation, and consumer care.
- Partner with the Residential Manager to address operational, staffing, and quality concerns.
- Assist in implementing individualized service plans, treatment plans, and behavioral support plans.
- Ensure individuals receive appropriate medical, behavioral health, and community-based services.
- Support and monitor medication administration practices in accordance with agency policies and state regulations.
- Promote a safe, home-like environment that fosters dignity, choice, and community inclusion.
- Ensure consumers have access to adequate clothing, personal care items, recreational opportunities, and community engagement activities.
- Maintain compliance with all licensing requirements, safety standards, agency policies, and regulatory expectations.
- Conduct and document required safety inspections, emergency drills, and environmental reviews.
- Report safety concerns, maintenance needs, vehicle issues, incidents, and regulatory concerns promptly.
- Utilize safe driving practices when transporting individuals.
- Cooperate fully with audits, inspections, investigations, and quality assurance activities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
