Direct Support Professional III

Hillside•Village of Fairport, NY

9d•$21 - $28

About The Position

The Direct Support Professional III partners with skilled professionals and families to provide family-driven, youth-guided, trauma-informed, and culturally competent services. The role helps youth develop life and social skills in a safe, nurturing, and peaceful environment. This position works with more complex challenges and may mentor and train other staff as assigned. The position provides supervision and care, supports daily living skills, develops and monitors treatment and behavior plans, documents participants’ emotional and behavioral status, and assists youth and families in pursuing their goals. It also includes managing daily activities, facilitating skill-building and community interactions, responding to crises using approved techniques, administering medication, transporting individuals, and completing housekeeping and other support tasks. The employee may serve as shift charge, lead projects, participate on agency committees, and support the development of DSPI and DSPII staff. The role requires compliance with applicable safety, mandated reporting, OPWDD, and HCBS requirements. Work may involve variable scheduling, including evenings and weekends, and may require physical restraint of clients using approved SCIP techniques. The position is based at Hillside; a specific workplace type is not stated.

Requirements

High school diploma or GED.
At least 18 months of related work experience.
Successful completion of Approved Medication Administrative Personnel (AMAP) training.
CPR certification, either already held or obtained within 60 days of hire.
Demonstrated emotional competence and good judgment in building productive relationships with children, youth, staff, and families while implementing rules, expectations, and routines.
Ability to complete required documentation promptly and in accordance with policies and regulations.
Ability to recognize and address escalating or dysregulated youth behavior and use training in behavior management and SCIP, including physical interventions.
Effective communication skills and ability to recognize situations requiring notification or communication to others.
Problem-solving and conflict-resolution skills.
Ability to meet high standards of ethical and professional conduct.
Ability to work a variable schedule, including evenings and weekends.
Ability to meet the stated physical demands, including lifting, carrying, driving, balancing, manual dexterity, and changing positions as needed.
Ability to physically restrain clients weighing 50 to 300 pounds using approved SCIP techniques when required.

Nice To Haves

Unrestricted, valid New York State driver’s license held for at least one year, a clean driving record, and minimum insurance coverage meeting agency standards.

Responsibilities

Provide supervision and care to individuals, assist with daily living skills, and follow program standards, safety procedures, and mandated reporting protocols.
Develop, implement, monitor, and report on treatment objectives and modalities, and assess the effectiveness of individual care plans.
Develop and execute service and behavior management plans with the designated treatment team to support youth and families’ personal goals.
Build professional relationships with peers that support individual development and success.
Provide purposeful activities suited to individuals’ developmental levels to foster skills for transitions and community interactions.
Monitor and document participants’ emotional and behavioral status.
Manage youth and family day-to-day activities in individual or group settings.
Ensure the safety of youth and families and apply appropriate emergency and trauma-informed crisis intervention techniques, including approved de-escalation and protective interventions where applicable.
Implement life and social skills training and encourage active participation by youth and families.
Monitor staff implementing treatment goals and objectives, ensure treatment plans are followed, and ensure required documentation is completed promptly and compliantly.
Perform support tasks including transportation to medical appointments, housekeeping, medication administration, and petty cash management.
Comply with OPWDD regulations, HCBS requirements, and other program requirements.
Pass and administer medications according to established procedures.
Lead special department or program projects and serve on agency committees as required.
Mentor and train DSPI and DSPII staff.
Serve as shift charge, document behaviors targeted for intervention, and provide transportation to appointments or home time as directed.
Support youth and family interactions within the family and local community.
Perform other duties as assigned.