Direct Support Professional II

InCommunity • , GA

6d • $13 - $13 • Hybrid

About The Position

The Direct Support Professional (DSP) provides personalized care and support to individuals with developmental disabilities, mental health challenges, or aging-related needs. DSPs help individuals live fulfilling, independent lives within their communities by offering companionship, guidance, and assistance with daily living activities. Support is tailored to each person’s goals and preferences and may occur across multiple homes or community locations. DSPs are expected to demonstrate professionalism, compassion, and a commitment to providing excellent service in every interaction.

Requirements

• High school diploma or equivalent preferred.
• At least six (6) months of experience in developmental disabilities, mental health, or aging services preferred.
• Personal or volunteer experience supporting individuals with disabilities may be considered.
• Must possess a valid driver’s license and meet company driving standards, if applicable.

Responsibilities

• Support Individual Engagement and Inclusion: Interact with individuals respectfully and with awareness of both verbal and nonverbal communication. Encourage and assist individuals in participating in home and community activities that reflect their interests and choices (e.g., dining out, shopping, sports, church, social groups). Support individuals in identifying and working toward personal goals based on their Individual Support Plans (ISPs). Teach and assist with activities of daily living (ADLs), such as cooking, cleaning, and personal hygiene. Promote positive relationships between individuals, their families, and friends, including helping coordinate visits and participation in special events. Respect and support individuals’ personal and family religious or spiritual practices and choices. Model appropriate behavior and communication, maintaining professionalism, self-control, and a respectful tone at all times. Maintain a safe and comfortable home environment, assisting individuals in making personal choices (e.g., TV, music, or activities). Safely transport individuals, following all company and regulatory safety procedures.
• Promote Health and Well-Being: Read and follow each individual’s ISP, medical protocols, and communication logs. Monitor and document individuals’ daily activities, health concerns, and behavioral changes accurately. Support personal hygiene, grooming, and dressing according to each person’s needs and preferences. Observe for changes in health status and promptly report concerns to supervisors or nursing staff. Follow medical instructions, medication guidelines, and treatment plans as directed. Accompany individuals to medical appointments, ensuring effective communication between individuals and healthcare providers. Provide physical assistance as needed, including using mechanical lifts or other equipment safely.
• Ensure Safety, Cleanliness, and Meal Preparation: Safety and Emergency Response: Follow all safety and emergency procedures, including evacuation drills. Maintain clear walkways and exits; remove snow or debris when necessary. Know how to use emergency equipment such as fire extinguishers and alarms. Use adaptive and medical equipment properly as trained. Meals and Food Handling: Assist with meal planning, grocery shopping, food preparation, and cleanup. Prepare meals according to menus, nutrition guidelines, and individual dietary needs. Encourage family-style meals and positive mealtime conversation. Follow all food safety and labeling procedures. Home and Vehicle Maintenance: Maintain a clean, organized, and safe home environment. Complete assigned cleaning checklists and laundry duties according to standards. Keep company vehicles clean, fueled, and properly documented.
• Communication, Teamwork, and Professional Conduct: Seek guidance from supervisors or coordinators when unsure about procedures or responsibilities. Communicate effectively and respectfully with coworkers, both verbally and in writing. Collaborate as a team to ensure consistent, quality care for individuals. Demonstrate flexibility and cooperation during emergencies or unexpected situations. Maintain confidentiality and refrain from gossip or sharing sensitive information about individuals, staff, or the company.
• Attendance and Scheduling: Be punctual and prepared to begin your shift on time. Remain on duty until properly relieved by another staff member. Follow company attendance and scheduling policies.
• Compliance: Adhere to all policies and procedures as outlined in the InCommunity Employee Handbook and other organizational documents.
• Additional Responsibilities for Overnight Shifts: Stay awake and alert throughout the shift. Follow the Overnight Shift Checklist, including safety, cleaning, and documentation tasks. Check on individuals at designated times, providing assistance as needed. Support morning routines when applicable. Follow health-related protocols and contact supervisors with any concerns. Complete assigned household duties before shift ends.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED