About The Position

The Direct Support Professional II maintains an environment in the Day program that encourages optimal personal development, provides person-directed services, and ensures the health and safety of the people supported. The role works under general supervision and follows agency policies and procedures. It has no direct authority over people and does not supervise anyone. The position supports people according to their Life Plans and related plans, safeguards, and service documentation. Duties include planning activities, advocating for people supported, supporting community participation, coordinating with colleagues and service providers, managing medications as required, responding to medical concerns, and transporting or accompanying people to health appointments when assigned. The role also includes maintaining required records, supporting financial documentation and budget adherence, completing routine program and office tasks, maintaining a safe and clean site, following emergency and infection-control procedures, and maintaining positive, confidential communications with families, businesses, and service providers. Full-time positions are 36 hours per week, with a starting wage of $18.64 per hour.

Requirements

  • High school diploma, GED, or an acceptable TABE test score.
  • CPR, First Aid, AED, and SCIP certifications within the first six months of hire.
  • For non-site-based programs, one year of experience working with people with developmental disabilities or an Associate’s degree in Human Services or a related field.
  • Valid driver's license for the state of residence and an acceptable safe driving record when driving is required.
  • When transporting people served, a motor vehicle with current inspection, registration, and insurance.
  • Ability to work regularly scheduled hours and additional assigned hours, including overtime, nights, and weekends, and to be contacted outside working hours.
  • Ability to work independently, take initiative, prioritize multiple assignments, and attend to detail and deadlines in a high-volume, stressful environment.
  • Ability to establish effective relationships and work as part of a team.
  • Ability to handle confidential medical, financial, and personal information with discretion.
  • Basic Microsoft Office and introductory computer skills.
  • Good written and verbal communication skills.
  • Ability to operate office equipment, computers, and medical equipment.
  • Ability to operate wheelchair vans when applicable at the site.
  • Conscientiousness, dedication, self-discipline, and a sense of responsibility.

Responsibilities

  • Follow regulations, agency policies and procedures, documentation requirements, and the agency incident management process.
  • Provide input on policies, procedures, and agency forms as needed, and follow the chain of command and instructions.
  • Assist with annual budget adherence and accurate management and documentation of personal funds and allowances.
  • Provide services according to each person's Life Plan and related plans, safeguards, and service documentation.
  • Implement activities in Staff Action Plans and, where applicable, Life Plans; plan and coordinate daily activities.
  • Advocate for people receiving support, provide person-directed services, and support community inclusion and participation.
  • Complete assigned assessments and compile baseline data.
  • Protect privacy and confidentiality in written and verbal communications.
  • Collaborate with others to support the health and well-being of the people served.
  • Manage and administer medications according to agency policy when required; follow emergency medical procedures and consult the medical chain of command when necessary.
  • Report and document medical concerns, follow Plans of Nursing Services, and transport or accompany people to health appointments as assigned.
  • Maintain ongoing communication with the Program Manager or Direct Support Professional V.
  • Complete assigned daily responsibilities, shift overlaps, documentation, filing, office maintenance, operational reports, charge reports, and other assigned paperwork.
  • Help identify and develop service and support opportunities that promote quality-of-life choices.
  • Maintain knowledge of and effectively use agency software programs.
  • Keep the site safe and clean, address concerns promptly, and follow fire evacuation, health and safety, and infection-control plans.
  • Maintain site vehicles when applicable.
  • Develop positive relationships with families, local businesses, and internal and external service providers; communicate professionally and address customer concerns promptly.
  • Participate in agency committees, initiatives, projects, and trainings; assist with coverage within the Division and Agency as assigned.
  • Maintain required certifications and annual training updates.
  • Use a private vehicle frequently to transport people supported when required.

Benefits

  • Medical insurance options
  • Dental insurance options
  • Vision insurance options
  • Employer-paid life insurance
  • 403(b) with employer contribution
  • PTO accruals
  • Two weeks of paid training
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