Direct Support -Life Skills

Goodwill Industries of Southeastern MichiganLambertville, MI
Onsite

About The Position

Provides support to help individuals participate in activities and develop life skills. This role involves one-on-one support to help individuals build interpersonal and other life skills as outlined in each person's PCP or individualized employment plan. The position requires maintaining documentation of individual activities, submitting reports to appropriate Workforce Development staff, and reporting weekly to the Workforce Manager on the progress of assigned individuals. It also involves assisting Goodwill Industries in maintaining positive relationships with families, guardians, and community partners, and ensuring compliance with safety laws, regulations, and policies. The role includes planning and implementing daily activities, providing personal care for some participants, and transporting participants on outings using Goodwill vehicles.

Requirements

  • A high school diploma or GED is required.
  • Obtain First Aid/CPR certification within 30 days of hire; training is provided in-house.
  • Have an acceptable driving record.
  • Have or be able to obtain a valid chauffeur's license.
  • Have a cell phone.

Nice To Haves

  • Experience working with individuals with disabilities is helpful.

Responsibilities

  • Provides one-on-one support to help individuals build interpersonal and other life skills as outlined in each person's PCP or individualized employment plan.
  • Maintains documentation of individual activities and submits reports to appropriate Workforce Development staff.
  • Reports weekly to the Workforce Manager on the progress of assigned individuals receiving services.
  • Assists Goodwill Industries in maintaining positive relationships with families, guardians, and community partners.
  • Follows and implements all applicable safety laws, regulations, and policies to ensure the safety of individuals in the program, Goodwill staff, transportation services, and community activities.
  • Completes accident reports, unusual occurrence reports, and/or CMH incident reports immediately.
  • Assists with planning and implementing daily activities.
  • Provides personal care for some participants.
  • Transports participants on outings using Goodwill vehicles.
  • Performs additional duties as assigned by the Workforce Manager.
  • Ensure documentation and compliance with CARF standards.
  • Maintain applicable safety standards, rules, and regulations in areas of responsibility.
  • Have S.M.A.R.T objectives to drive performance and improve Goodwill's value to the community.
  • Work with integrity and provide exemplary customer services to internal and external stakeholders.
  • Have key metrics that drive performance taking a leadership role in maximizing the social and financial return of the community resources invested in Goodwill.
  • Utilize the resources of the organization in an efficient and effective manner.
  • Commitment to innovation, continuous learning, and leading change in creating community value.
  • Demonstrate a genuine interest in serving the needs of others and a positive attitude toward the community, co-workers, and individuals we serve.
  • Represent the organization to the public with a courteous, helpful, and business-like attitude.
  • Carries out additional duties as assigned by the store manager or Director of Retail.
  • Maintains safety standards within areas of responsibility.
  • Promotes and demonstrates cooperation and teamwork.
  • Maintains regular and predictable attendance.
  • Performs all other duties as assigned and trained.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service