Direct Services Coordinator/Cook - ERP
About The Position
Housing Matters partners with individuals and families to create pathways out of their homelessness into permanent housing. We are a leader in working to end homelessness and we want you to be part of our team! We are looking for individuals eager to make a difference and willing to enthusiastically commit to join in our vision that homelessness in Santa Cruz County should be rare, brief, and non-recurring. Working under the direct supervision of the Kitchen Manager, the DSC (Direct Services Coordinator)/Cook is responsible for prepping, cooking, and providing transport of meals from Housing Matters to “The Landing” (Live Oak Landing - ERP) residential participants. The ideal candidate will work alongside kitchen staff and campus shelter DSCs and is expected to be totally immersed in the day-to-day operations involved with running an institutional kitchen while practicing safe food handling standards and procedures.
Requirements
- Regular standing, walking, sitting, crouching, stooping, transporting food in a vehicle, and communication are required.
- Requires manual dexterity for regular repetitive finger motion and frequent reaching, pulling, pushing, and lifting objects and operating equipment.
- Requires the ability to lift 60 lbs.
- Must be Serve-safe certified.
- Must have a valid California Driver’s License, insurance, and registered vehicle, as they are necessary to fulfill an essential component of this position.
- Ability to work independently and with little supervision
- Structured scheduling skills
- Thorough knowledge of: Properly operating kitchen equipment, Kitchen cleaning and safety procedures, Kitchen organizational skills, Food Handling, Customer service skills, Basic computer skills, including ability to answer emails and utilize basic google suite and Microsoft office platforms
Nice To Haves
- Minimum of 1 year of prior institutional cooking experience (school cafeteria, prison, shelter) preparing food for large volumes of people preferred.
Responsibilities
- Preparing, cooking, and serving meals. Food prepared must meet quality and Serve-safe standards for taste, temperature (doneness), and visual appeal.
- Safely use all equipment according to proper procedures – stove, title skillet, kettle, convection ovens, can openers, knives, steam tables, ice wands, trash compactor, carts).
- Wash dishes and kitchen equipment.
- Transport meals to “The Landing” (Live Oak Landing – ERP)
- Following opening and closing procedures.
- Maintaining and following cleaning and sanitizing protocols to ensure a safe environment.
- Supporting shelter programs and day services
- Maintaining a safe, secure, and clean environment
- Be available to answer questions and problem-solve with shelter guests
- Distribute snacks and supplies when available
- Understand and apply housing first and harm reduction strategies
- Maintain and role model professional boundaries at all times
- Respond appropriately to potential encounters using de‐escalation techniques
- Call upon community resources for assistance when appropriate
- Maintain curfew and visiting policy specific to each program
- Communicate with staff via email or during shift handoffs
- When appropriate, complete Incident Reports per policy guidelines
- Review and maintain accurate documentation for each program
- Provide support to program staff
- Attend staff and agency trainings and meetings as required
- Other duties as assigned
Benefits
- PTO
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
