Direct Sales Agent Specialist (2721)

AllstateVan Buren, AR
Hybrid

About The Position

The Direct Sales Agent Lead Specialist is responsible for leading, coaching and developing a retail store's team members to attain sales goals in the assigned store, emphasizing customer satisfaction and profitable growth. In addition to growing and retaining the current customer base by implementing new business and marketing strategies, this role also coordinates the activities of store staff in the areas of sales reporting, sales administration, and workforce scheduling. This role offers the opportunity to grow your sales career with one of the fastest growing auto insurers in the country in a performance-driven environment where you are recognized and rewarded for your results. It is a fun & exciting environment where making a difference matters.

Requirements

  • 0 – 2 years of experience
  • P&C licensing (Preferred) or must attain required licensure within 90 days of joining the company.

Nice To Haves

  • Active Learning
  • Active Listening
  • Business Rules
  • Communication
  • Cooperation
  • Customer Service
  • High Reliability
  • Professional Integrity
  • Sales
  • Time Management

Responsibilities

  • Leading, coaching and developing a retail store's team members to attain sales goals in the assigned store, emphasizing customer satisfaction and profitable growth.
  • Growing and retaining the current customer base by implementing new business and marketing strategies.
  • Coordinating the activities of store staff in the areas of sales reporting, sales administration, and workforce scheduling.
  • Successfully closes sales of insurance and ancillary products.
  • Meets and exceeds sales goals through new product sales, cross sell / retention of customers.
  • Leverages community contacts (natural market) to continually build a sales pipeline, as well as an active physical presence in your own community to build multiple centers of influence/referral sources (car dealerships, local events, community organizations, etc.).
  • Initiate outbound calling to established target customer base for Product offerings.
  • Monitors key competitors in the local market area and makes suggestions on initiatives that could improve the company’s position in the marketplace.
  • Works with Direct Sales Leadership to plan, implement, and manage marketing and sales processes to achieve production and growth goals.
  • Delivers optimal results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction and financial performance, including compliance with all rules, procedures, and standards consistent with the manager’s supervision.
  • Understands, promotes, and remains current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures.
  • Receives customer payments, issues receipt and verifies reports of receipts for cash drawers.

Benefits

  • Medical
  • Dental
  • Vision
  • Tuition Reimbursement
  • Pension
  • 20 PTO Days per year
  • 6 Paid Holidays
  • Multi-tiered and comprehensive paid training program
  • Base hourly rate plus uncapped monthly incentive
  • Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
  • Monthly connectivity reimbursement to help offset internet costs (for eligible remote employees).
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