Direct Care Worker (PRP)

Redefining the Future Network, Inc•Baltimore, MD

9d•Hybrid

About The Position

Redefining the Future Network, Inc. (RTFNetwork) is a Joint Commission-accredited behavioral health organization dedicated to empowering children, adolescents, adults, and families through compassionate, evidence-based, and culturally responsive mental health services. We provide Psychiatric Rehabilitation Program (PRP), Outpatient Mental Health Clinic (OMHC), Medication Management, Supported Employment, and Substance Use Disorder (SUD) services throughout Maryland. We are seeking compassionate, dependable, and motivated Direct Care Workers who are passionate about helping individuals with serious mental health challenges build the skills necessary to live independently and thrive within their communities. This position is ideal for individuals beginning a career in behavioral health, psychology, social work, counseling, human services, or related fields. Under the supervision of the Director of Rehabilitation Services, the Direct Care Worker provides individualized psychiatric rehabilitation services that promote recovery, independence, self-advocacy, and improved quality of life.

Requirements

High School Diploma or GED.
Valid driver's license with an acceptable driving record.
Reliable transportation with automobile insurance that meets Maryland minimum requirements.
Ability to travel throughout assigned service areas.
Ability to provide services in community-based settings and through approved virtual platforms.
Successful completion of state and federal criminal background checks.
CPR and First Aid certification or the ability to obtain certification upon hire.

Nice To Haves

Associate's or Bachelor's degree in Psychology, Social Work, Counseling, Human Services, Sociology, Criminal Justice, Education, or another behavioral health-related field.
Previous experience working with children, adolescents, or adults receiving behavioral health services.
Experience providing community-based rehabilitation or case management services.
Experience using Electronic Health Record systems such as TheraNest, ICANotes, or similar platforms.

Responsibilities

Provide individualized Psychiatric Rehabilitation Program (PRP) services in the home, community, school, office, or approved virtual setting.
Complete comprehensive rehabilitation assessments to identify each client's strengths, barriers, goals, and service needs.
Collaborate with clients and the interdisciplinary treatment team to develop and implement individualized rehabilitation plans.
Deliver the required monthly rehabilitation services: Minimum of 3 hours per month for youth clients. Minimum of 6 hours per month for adult clients.
Assist clients in developing independent living skills, including communication, problem-solving, decision-making, social skills, coping strategies, emotional regulation, and community integration.
Teach and reinforce self-advocacy, wellness, recovery-oriented practices, and healthy decision-making.
Assist clients in accessing community resources, including housing, employment, education, transportation, medical care, financial assistance, and food resources.
Coordinate services with therapists, psychiatrists, primary care providers, schools, family members, and other community providers.
Facilitate psychoeducational groups and structured rehabilitation activities.
Encourage treatment adherence and attendance at behavioral health and medical appointments.
Support adults in obtaining and maintaining competitive employment when appropriate.
Organize culturally responsive activities that promote community engagement and social connectedness.
Maintain professional boundaries and uphold all HIPAA, COMAR, Medicaid, Joint Commission, and agency standards.
Complete accurate, timely, and Medicaid-compliant documentation within 24 hours of each service.
Maintain current and organized client records within the agency's Electronic Health Record (EHR).
Attend required supervision, staff meetings, mandatory trainings, and professional development activities.
Demonstrate professionalism, accountability, flexibility, and ethical decision-making in all aspects of service delivery.
Complete assigned administrative responsibilities in a timely manner.
Perform other duties as assigned by the Director of Rehabilitation Services or agency leadership.