Direct Care Supervisor - New Beginnings

Lighthouse Youth & Family ServicesCincinnati, OH
$21 - $32Onsite

About The Position

Lead with purpose. Support with heart. Keep the mission moving. This isn’t your average management role. You’ll be the go-to leader helping youth workers create safe, structured, and supportive environments for young people ages 0–18. Every day brings something different — coaching staff, solving problems on the fly, supporting youth programs, and making sure operations run smoothly behind the scenes. If you thrive in fast-paced environments, love mentoring people, and can balance compassion with leadership, this role gives you the chance to make a real impact where it matters most.

Requirements

  • High School Diploma or equivalent
  • Two (2) years of experience in youth services or residential care
  • CPR/First Aid/AED certified

Nice To Haves

  • Bachelor’s degree in human services or equivalent
  • 6 months of proven supervisory experience

Responsibilities

  • Leading and supporting a team of youth workers across residential programs
  • Hiring, onboarding, training, and developing staff
  • Coaching employees through challenges and celebrating wins
  • Creating schedules and keeping daily operations running efficiently
  • Reviewing documentation and ensuring compliance standards are met
  • Jumping into problem-solving mode when unexpected situations arise
  • Helping maintain safe, supportive, trauma-informed environments
  • Participating in on-call rotations and helping cover urgent staffing needs
  • Organizing team meetings that keep everyone informed and connected
  • Supporting youth, families, and staff with professionalism and empathy
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