Direct Bill Revenue Recovery Specialist

World Insurance Associates, LLC.

2d•Remote

About The Position

World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 210 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.

Requirements

Bachelor of Science degree in Accounting or Finance or equivalent education/experience.
Proficiency in Excel
Strong analytical and problem-solving skills
Strong organizational skills with the ability to prioritize high volume and time sensitive transactions.
Ability to work independently and on a team
High degree of professional communication and tactful negotiation skills.

Nice To Haves

Insurance industry experience preferred
Knowledge of Applied Epic, Vertafore BenefitPoint, Comulate, and other direct bill reconciliation platforms a plus

Responsibilities

Identify and recover missing premium and commission revenue by reviewing carrier statements that do not have a corresponding deposit or receipt
Analyze internal reporting, reconciliation tools, and system data to identify carriers, policies, or transactions with missing or delayed anticipated payments.
Partner with field account teams to validate data accuracy and resolve discrepancies impacting revenue recovery.
Communicate directly with insurance carriers and brokers to research, locate, and resolve missing, unapplied, or unidentified funds, ensuring timely recovery and accurate allocation.
Collaborate with the commissions team and producers to investigate and resolve missing, short‑paid, or misapplied commission revenue.
Share best practices, tools, and effective solutions for deposit identification and statement retrieval with Direct Bill analysts to improve efficiency and consistency in recovery efforts.
Assist the Analyst team with reconciliation and revenue recovery activities during critical periods to support timely and accurate month‑end and year‑end close.
Coordinate commission transfer requests with the StaffBoom team, ensuring proper execution, tracking, and documentation.
Prepare and maintain clear, organized documentation to support audits, compliance requests, and management reviews.
Perform ad hoc analysis, reporting, and special projects as requested by management in support of departmental and organizational objectives.