Dir, Team Specialist, P3, Product Support & Services IM : Job Level - Director

Morgan Stanley•New York, NY

10d•$82,000 - $133,000

About The Position

We’re seeking someone to join The Investment Management Operations group supporting the equity, fixed income, ETF, liquidity and alternative businesses for Morgan Stanley Investment Management (MSIM), providing middle-office services including portfolio manager support, client services, portfolio transitions, market registration, product data and performance and attribution analysis. MSIM Operations also provides mutual fund support, derivative processing, and counterparty and credit event management. In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is a Team Specialist position at Director level within Product Support & Services, which is responsible for providing transaction support and managing post execution processes. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on… What you'll do in the role: Responsibility include, ensuring all day to day tasks are complete and accurate, address questions and concerns from the trading desk and escalate unresolved issues as needed. Responsible for representation of accurate cash and position and break resolution. Ensure crypto trades are booked timely and accurately Ensure all movements are processed to ensure proper settlement Monitor trading dashboard to insure all trades flow down properly. Collaborate with IT and work on projects as necessary Resolve trade fails, settlement issues, updates and support. Manage claim status and escalation Manage communication with Traders, Service Providers, Reconciliation Teams, Brokers and Custodians to ensure that all trades and cash is represented and settling correctly. Address Investment Team concerns and queries and function as the main point of contact for the ETF Trading Desk.

Requirements

Ideal candidate will have at 7+ years of experience in Investment Operations, with knowledge of Exchange Traded Funds
Working knowledge of baskets, cash and position reconciliations, ETF trade lifecycle
Crypto knowledge required, including staking, slashing, other concepts specific to Crypto ETFs
Bachelor's Degree or equivalent (Finance, Economics or Accounting preferred)
Candidate should be a solid team player as well as possess the ability to work on their own initiative
Ability to work with colleagues across geographic, organizational, and functional boundaries
Excellent oral and written communication skills
Ability to work in a high pace/ high volume environment

Nice To Haves

Knowledge of Aladdin system will be an advantage
Responsible for day to day ETF operations, escalation and resolution of issues, as well as longer term projects.

Responsibilities

Ensuring all day to day tasks are complete and accurate
Address questions and concerns from the trading desk and escalate unresolved issues as needed
Responsible for representation of accurate cash and position and break resolution
Ensure crypto trades are booked timely and accurately
Ensure all movements are processed to ensure proper settlement
Monitor trading dashboard to insure all trades flow down properly
Collaborate with IT and work on projects as necessary
Resolve trade fails, settlement issues, updates and support
Manage claim status and escalation
Manage communication with Traders, Service Providers, Reconciliation Teams, Brokers and Custodians to ensure that all trades and cash is represented and settling correctly
Address Investment Team concerns and queries and function as the main point of contact for the ETF Trading Desk