Dir Product Management & Delivery

ACI Worldwide Job Opportunities

15h•Remote

About The Position

ACI powers the payments ecosystem – globally, and you power ACI. You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments. As a Director of Product Management &Delivery (US-remote), you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem! This primarily responsibilities of the Director of Product Management and Delivery is responsible for leading and managing the delivery of products from market Product Management conception through development and launch. This role ensures alignment between product strategy, development, and operational execution, driving cross-functional teams to deliver high-quality products on time and within budget. Team members reporting into this role include Software Product Managers, Product Owners, documentation writers and Business Analysts. A typical day at ACI for a Director of Product Management and Delivery is: Oversee the full product delivery lifecycle, including planning, execution, monitoring, and launch. Collaborate with market product management, engineering, architects, support teams, and other stakeholders to define project requirements, timelines, and deliverables. Responsible for developing the functional designs of the solution, including clearly defining the business processes and workflows that the solution should support. Ensure development and documentation of detailed technical requirements with architects, development leaders, and documentation specialists. Monitor progress, manage risks, and resolve issues to ensure successful, timely product launches. Lead, mentor, and develop a team of product delivery managers and product owners. Facilitate communication between cross-functional teams, providing regular updates and reports on delivery activities. Manage grooming sessions with teams, level set release planning with scrum master’s and development teams. Working in conjunction with market-facing product management and development teams, ensure product documentation is delivered upon feature completion, including comprehensive release notes to meet business commercialization & launch activities. Manage and coordinate handover sessions to stakeholders cross-functional teams. Champion a culture of collaboration, quality, accountability, and innovation within the organization. Lead the documentation process, stakeholder updates, and communication about new capabilities and releases. Adapt and swiftly manage change of priorities. Perform other duties as assigned Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.

Requirements

Bachelor’s Degree in relevant field of study
Experienced Product Management professional with a minimum of 10+ years leading teams in software as a service product delivery.
Technical Background as a Technical Product Manager, software engineer, architect or equivalent experience.
Strong understanding of product development methodologies (Agile, Scrum, Waterfall, etc.).
Experience managing geographically dispersed resources and cross-functional teams.
Analytical mindset with problem-solving abilities and attention to detail.
Experience in technology, SaaS, or digital product environments.

Nice To Haves

Bachelor’s degree, or higher education, in Software Engineering.
Certification in project management (PMP, Agile, Scrum Master, etc.).
Familiarity with product management software and tools.
Strong customer-focused mindset.
Change management experience.

Responsibilities

Oversee the full product delivery lifecycle, including planning, execution, monitoring, and launch.
Collaborate with market product management, engineering, architects, support teams, and other stakeholders to define project requirements, timelines, and deliverables.
Responsible for developing the functional designs of the solution, including clearly defining the business processes and workflows that the solution should support.
Ensure development and documentation of detailed technical requirements with architects, development leaders, and documentation specialists.
Monitor progress, manage risks, and resolve issues to ensure successful, timely product launches.
Lead, mentor, and develop a team of product delivery managers and product owners.
Facilitate communication between cross-functional teams, providing regular updates and reports on delivery activities.
Manage grooming sessions with teams, level set release planning with scrum master’s and development teams.
Working in conjunction with market-facing product management and development teams, ensure product documentation is delivered upon feature completion, including comprehensive release notes to meet business commercialization & launch activities.
Manage and coordinate handover sessions to stakeholders cross-functional teams.
Champion a culture of collaboration, quality, accountability, and innovation within the organization.
Lead the documentation process, stakeholder updates, and communication about new capabilities and releases.
Adapt and swiftly manage change of priorities.
Perform other duties as assigned
Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.