Dir of Quality Management

Surgery Partners Careers • McKinney, TX

21h • Onsite

About The Position

The Director of Quality Management is responsible for developing, implementing, monitoring, and assuring an integrated and coordinated Quality Program based on the hospital's Quality Improvement/Patient Safety Plan. This role involves coordinating activities of the Continuous Quality Improvement Committee, supervising the Quality Team, and providing leadership to managers and medical staff in adopting quality indicators and performance measures. The position also oversees Peer Review (OPPE/FPPE), Performance Improvement, and Patient Safety functions, ensuring consistency and continuity across all quality-related activities. Additionally, the Director is responsible for accreditation and hospital licensure, maintaining professional relationships, and ensuring compliance with all relevant statutes, regulations, and the Corporate Compliance Plan. This role requires providing service appropriate for the patient's age and maintaining a courteous demeanor.

Requirements

• Bachelor’s degree in health/public health administration, business administration, nursing or closely related area.
• Three years of progressively responsible experience in the management of quality improvement functions, or nursing quality management.
• Working knowledge of the principles and theories of health care delivery.
• Considerable knowledge of accrediting (The Joint Commission) regulatory (CMS and other) and licensing agency standards process.
• Demonstrated skill in organizational theories, management techniques, methods, theories and principles.
• Excellent communication skills including a high degree of professionalism.
• Thorough knowledge of OPPE/FPPE; oversee all OPPE/FPPE evaluations.
• Proficiency with Epic and MS Office applications including Word, Excel, Outlook, and Power Point.

Nice To Haves

• Master’s degree preferred.
• CPHQ or equivalent certification preferred.

Responsibilities

• Develops, implements, monitors, and assures an integrated and coordinated Quality Program based on the hospital's Quality Improvement/Patient Safety Plan.
• Coordinate activities of the Continuous Quality Improvement Committee and associated activities.
• Supervise Medical Staff and the Quality Team.
• Coordinates with and provides leadership to managers and medical staff in adoption of appropriate quality indicators and performance measures, conducting appropriate monitoring and auditing, and documentation, aggregation, and reporting of data, findings, analyses, conclusions, and actions/corrective actions.
• Oversee Peer Review process (OPPE/FPPE) for MEC workflow.
• Provides requested data and reports to support the physician/LIP credentialing and peer review processes.
• Assists with reviews of medical records according to medical staff-selected screening criteria and prepares copies of medical record excerpts for physician and Medical Staff Quality Committee review.
• Oversee Performance Improvement program.
• Directs the Patient Safety function and program.
• Integrates those functions with Quality Improvement functions.
• Assure consistency and continuity among all activities.
• Ensures appropriate reporting of adverse events to external agencies as required.
• Participates in safety/environment of care rounds and certification and accreditation survey readiness activities, coordinating appropriate preventive and corrective action is taken.
• Implements and follows up on corrective action plans implemented for non-conformities identified.
• Directs all activities associated with accreditation and hospital licensure.
• Assure consistency and continuity among all activities.
• Develops and maintains professional, organizational, and community relationships.
• Provides service in a manner that is appropriate for the patient’s age; demonstrates knowledge and skills necessary to meet the patient’s physical, psychosocial, educational, and safety needs.
• Presents a courteous and helpful demeanor, appropriate for ages, to all patients, visitors, other facility employees/medical staff members, or any other person and employee encounters while representing the facility.
• Maintains current knowledge related to applicable statutes, regulations, guidelines, and standards necessary to perform job duties in accordance with the requirements of the Corporate Compliance Plan.
• Complies with the requirements of the Code of Conduct, Corporate Compliance Plan, and Compliance Policies and Procedures, including training requirements.
• Participates in compliance activities under the direction of the Corporate Compliance Officer.
• Responsible for regulatory compliance as it pertains to all State and Federal regulatory agencies of the Hospital and ASC’s Medical Staff Services.
• Provides planning, designing, integrating, implementing, modifying, and evaluating the effectiveness of accreditation readiness program components, including standard and regulatory compliance to ensure standard compliance is integrated into daily work processes.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager