Dir E-Commerce & Mktg

Affinity Gaming
5h

About The Position

The Director of E-Commerce and Marketing will own and lead the end-to-end marketing strategy across multiple channels with a focus on digital/e-commerce, retail traffic generation, CRM, and performance marketing. This leader will drive customer acquisition, retention, lifetime value, and omni-channel revenue growth. This is a unique opportunity to reinvigorate a nostalgic brand and marketing approach. This role requires a strategic thinker with strong analytical rigor, creative instincts, and proven experience scaling digital programs for consumer brands — ideally within retail, QSR, gifting, promotions, or e-commerce-driven businesses. This person should be a strategic storyteller who is able to engage and grow audiences with an omnichannel approach.

Requirements

  • 8+ years of digital marketing experience, including senior leadership roles out of CPG food/beverage brands, ideally from a challenger brand.
  • Proven success scaling paid media and performance marketing in a consumer brand environment.
  • Strong experience in e-commerce and DTC growth.
  • Hands-on experience with Shopify, including site merchandising, product setup, promotions, app integrations, and performance reporting.
  • Deep understanding of analytics platforms (Google Analytics, GA4, CRM tools, CDPs, etc.).
  • Demonstrated ability to translate data into actionable insights.
  • Strong cross-functional leadership and executive communication skills.
  • Bachelor’s degree required; MBA preferred.

Nice To Haves

  • Strategic yet hands-on operator.
  • Growth-oriented with a test-and-learn mindset.
  • Customer-obsessed and brand-sensitive.
  • Comfortable in a fast-paced, evolving retail environment.
  • Passionate about building high-performing teams.

Responsibilities

  • Develop and execute a comprehensive, holistic digital marketing strategy aligned with overall business and revenue goals.
  • Lead annual and quarterly digital planning, budgeting, and forecasting.
  • Define KPIs and performance benchmarks across acquisition, retention, and conversion.
  • Manage a team of 5-7 as a player/coach, able to get into the business as needed and understand multiple facets, including gifting, digital marketing, and social
  • Own the P+L with a focus on e-Commerce and Catalogue
  • Oversee marketing and media strategy (eComm, Catalogue, search, social, display, affiliate, programmatic).
  • Optimize CAC, ROAS, and customer LTV across channels.
  • Drive experimentation and A/B testing across landing pages, messaging, and funnels.
  • Partner closely with digital and merchandising teams to optimize UX, conversion rates, and digital merchandising, promotions, and product placement to drive revenue and results.
  • Improve site performance, mobile experience, personalization, and promotional initiatives.
  • Leverage analytics tools to drive data-backed decision-making.
  • Build gifting programs and promotions to drive results
  • Lead email, SMS, and loyalty strategies to increase repeat purchases and engagement.
  • Develop segmentation, lifecycle marketing, and personalization frameworks.
  • Strengthen first-party data strategy and owned-channel growth.
  • Drive digital-to-in-person traffic strategies.
  • Understanding full brand and marketing with the ability to find opportunities for partnerships, promotions, and reinvigorating a nostalgic brand with a fresh lens.
  • Support concession/retail locations with digital campaigns that increase local awareness and sales.
  • Ensure cohesive brand messaging across digital touchpoints.
  • Foster a culture of innovation, accountability, and continuous improvement.
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