DIR, DINING SERVICES I

Compass GroupParadise, NV
$80,000 - $90,000

About The Position

Working as a Director of Dining Services, you are responsible for overseeing day-to-day operations for a dining account. You will manage and lead a team of associates. You will be responsible for managing client relations, along with ensuring that the food offered to the customers is of superior quality.

Requirements

  • Flexible schedule and open availability are required, including early mornings, evenings, weekends, holidays, and closing shifts in a fast-paced environment.
  • 2 to 4 years of food service, hospitality, or restaurant management experience with a proven track record of operational leadership.
  • 2 to 4 years of experience leading, coaching, and developing high-performing teams.
  • Experience in upscale hospitality environments, including restaurants, hotels, airport lounges, private clubs, bars, corporate dining, or other premium guest-service operations.
  • Strong understanding of food and beverage operations, including quality standards, food safety, presentation, and guest experience.
  • Demonstrated financial acumen with experience managing labor, expenses, budgets, inventories, and operational performance metrics.
  • Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, as well as experience utilizing technology to support daily operations.
  • Excellent communication, organizational, and problem-solving skills, with the ability to thrive in a dynamic, customer-focused environment.
  • Passion for delivering exceptional hospitality and creating memorable experiences for all guests.

Nice To Haves

  • ServSafe Food Manager Certification preferred or the ability to obtain certification upon hire.
  • Associate's degree in Hospitality, Business, Culinary Arts, or a related field preferred; equivalent combination of education and experience will be considered.

Responsibilities

  • Assist in leading daily operations, ensuring exceptional service delivery, operational excellence, and adherence to approved budgets while maximizing value for both the client and guests.
  • Support the execution of premium food, beverage, and hospitality experiences, ensuring the highest standards of quality, presentation, cleanliness, and guest satisfaction are consistently achieved.
  • Partner with leadership to recruit, onboard, train, coach, and develop team members, fostering a culture of engagement, accountability, and service excellence.
  • Provide hands-on leadership across all areas, including food and beverage operations, guest services, staffing, inventory management, and operational compliance.
  • Collaborate with cross-functional teams and stakeholders to ensure seamless operations and an elevated guest experience.
  • Monitor operational performance, labor productivity, and service standards, identifying opportunities for continuous improvement and operational efficiency.
  • Build and maintain strong relationships with guests, team members, clients, and business partners while serving as a role model for hospitality standards.
  • Support compliance with all company, health, safety, sanitation, and regulatory requirements.
  • Assist with special projects, lounge initiatives, and additional responsibilities as assigned by the General Manager.

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
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