Casual Diningroom Server - Willowbend Retirement

Claridge Homes•Ottawa, ON

23h•Onsite

About The Position

Willowbend Retirement Community is seeking a Casual Diningroom Server. Riverstone Retirement Communities is a locally owned and operated company dedicated to ensuring residents live a meaningful, engaged, and joyful life in a comfortable, dignified, safe, and happy environment. Riverstone offers a full continuum of care, including Independent, Assisted Living, and Memory Care. We are looking for positive, caring team members who want to make a difference in the lives of seniors.

Requirements

Food service experience necessary, preferably with seniors.
Willingness and ability to learn.
Ability to lift heavy objects, stand and walk short distances throughout the day.
Ability to tolerate heat from kitchen area.
Ability to provide Residents with a professional and high standard of service and to treat all Residents with maximum respect at all times and be cognizant of Residents’ physical and mental challenges.
Ability to provide an unusual level of patience and tact while dealing with Residents and family requests.
Familiar with WHMIS and safe food handling.

Responsibilities

Be present in the dining room and prepared to receive residents as they arrive for meals at the scheduled meal times.
Serve food to residents observing special diet restrictions, resident preferences and follow outlined departmental procedures.
Clear tables, load and safely operate dishwasher. Complete manual ware washing as required.
Check the daily dining room guest reservations at Reception at the beginning of each shift to establish the number of guests, if any. Fill out Chit for guest meals and return to Reception. Advise the Cook on duty.
Ensure walking aids (walkers) are stored outside the dining room. Walkers are not to stay in the dining room unless they are safely placed and are not tripping hazards.
Prepare tables as per facility standards.
Serve refreshments and catered functions as assigned.
Advise Dining Room Manager of any supplies to be ordered.
Adhere to established policies and procedures.
Communicate through department Communication Log.
Complete daily Meal Monitor to track Resident food comments.
Complete tasks listed on shift routine, and Cleaning Schedules.
Be knowledgeable of and practice facility’s fire and safety programs.
Follow up on missing residents with Reception.