Dining Services Manager

PACS•Kalispell, MT

6d•$56,000 - $62,000•Onsite

About The Position

The Dining Services Manager for Kalispell Assisted Living and Memory Care oversees all aspects of the dietary department, including meal planning, food preparation, and service delivery for our 64 residents. This role is responsible for creating an inciting, nourishing, and high-quality culinary environment, crafting experiences that bring joy to residents, and guiding the team with compassion and operational excellence. The position ensures meals are safe, nutritious, and tailored to individual resident needs in accordance with physician orders, approved menus, and regulatory standards. The manager also oversees staff, maintains budget compliance, and coordinates with other departments to support resident well-being and satisfaction. The role involves 4 days of cooking and 1 administrative office day per week, with hours potentially varying based on staffing or community needs.

Requirements

Graduate of an approved dietary manager’s course meeting state and federal regulations
Must maintain required continuing education and licensing
Must remain in good standing with the Department of Public Health License and Certification Division

Nice To Haves

Minimum one year of experience leadership role in an assisted living dietary department
Knowledge of PCC (PointClickCare) software

Responsibilities

Supervise staff in the day-to-day facility operations of assigned areas.
Direct and participate in food preparation and service of food that is safe, appetizing and is of the quality and quantity to meet each resident’s needs in accordance with the physician’s orders.
Plans and assists in preparation and service of holiday, special meals and functions. Collaborates with managers for special events to provide themed meals.
Hires, trains, disciplines and when appropriate terminates dining and kitchen employees. Make job assignments and set priorities. Orient new staff and participate in recruitment and selection.
Demonstrate strong interpersonal skills and the ability to resolve conflict effectively among staff, residents, and families.
Maintains cost and works to meet budget guidelines.
Processes new diet orders and diet changes when received from nursing staff and keeps diet cards updated.
Transmit order for appropriate food and supplies.
Assess resident food preferences and allergies.
Communicate policies, assist and coach as needed.
Monitor work assignments, provide feedback, evaluate performance and discipline as needed.
Maintain record, manage budgets and supplies, and fulfill department head responsibilities.
Ensure equipment and work areas are clean, safe and orderly; ensure Universal precautions and infection control, isolation, fire, safety and sanitation practices and procedures are followed; and promptly address any hazardous conditions and equipment.
Assist others as requested and function as a working supervisor in all areas of responsibilities as the departments' budgeted hours and workload require.
Maintains the proper temperature of food during preparation and service. Records food temperatures according to established policy.
Maintain kitchen and food storage area in a safe, orderly, clean and sanitary manner.
Inspects Dining Department regularly to ensure that it is safe and sanitary.
Participate in QA and IDT meetings as assigned.
Conduct, attend and participate in orientation, training, in-service education activities and staff meetings.
Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information.
Visit all residents to conduct nutritional assessment and screening, explain diet, record food preferences and promote quality food service.
Hold monthly Dining Committee meetings with residents.
Responsible for the overall supervision and management of dietary staff, including scheduling, training, performance evaluation, and compliance with facility policies and regulatory standards.