Dining Services - Manager in Training

Healthcare Services Group, Inc. • Salem, OH

15h • Onsite

About The Position

The Manager-In-Training (MIT) program at Healthcare Services Group (HCSG) is an opportunity to learn and grow within a company that has over 45 years of experience in managing dining and nutritional services for healthcare communities. This program offers a custom, interactive, and approximately sixteen (16) week training period, combining hands-on and computer-based learning. The MIT program focuses on developing the skills necessary to manage your own account, covering general job functions, leadership, policies and procedures, reporting, staff training, managerial responsibilities, communication, safety protocols, punctuality, and customer/resident experience.

Requirements

• Demonstrate a positive attitude with the ability to follow oral and written instructions.
• Perform routine, repetitive tasks daily.
• After completing training, utilize leadership skills to accomplish all responsibilities without supervision and without injury.
• Specialized training in foodservice management and nutrition is required.
• Must show proof of or successfully complete an approved Conference of Food Protection (CFP) Food Protection Manager (FPM) course within the first 14 days of employment.
• Certified Dietary Manager (CDM) course participant, or certification as required by State & County law.
• Must successfully achieve the eLuminate Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
• Basic computer skills with the ability to maintain records and complete reports, including web-based reporting.
• Must be able to be at work as scheduled and on time.
• Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers.
• Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.
• Must be able to perform routine, repetitive tasks continuously.
• Must be able to work around food and cleaning products.
• Must live in the service area.

Nice To Haves

• An associate’s degree or higher in food service management or hospitality, course study including food service or restaurant management from an accredited institution of higher learning is preferred.
• Two years of experience in quantity food production/service, dining/nutrition, and personnel supervision experience are desired.
• May be required to complete an approved sanitation and safety course.

Responsibilities

• Learn and perform the job assignments of the dietary aide, cook, and dishwasher positions.
• Operate and teach others how to operate a variety of industrial kitchen equipment.
• Lead small groups of line staff in food preparation, serving, and clean-up activities on varying shifts.
• Provide leadership, support, and guidance to ensure food quality standards, inventory levels, food safety guidelines, and customer service expectations are met.
• Follow facility menus, current applicable federal, state, and local standards, and established policies and procedures to ensure quality dining services.
• Maintain records of income and expenditures, food, supplies, personnel, and equipment in report format for HCSG and Facility management.
• Be responsible for all training, quality control, and in-servicing of staff to meet HCSG standards.
• Tour the kitchen several times per day to assess work quality using QCIs for documentation.
• Perform essential job functions of dietary aide, cook, and dishwasher positions to train and assist during call-outs.
• Effectively handle managerial responsibilities including payroll submission, staffing patterns, coaching and discipline, purchasing, maintaining inventory, and budgeting.
• Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff.
• Utilize protective gear in all appropriate functions.
• Be responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions.
• Report equipment/cleaning product needs and/or malfunctions to supervisor in a timely fashion.
• Ensure established standards, safety, and quality guidelines are met.
• Follow infection control and universal precautions policies and procedures to ensure a sanitary environment.
• Follow proper reporting, isolation, and handwashing procedures/techniques.
• Maintain consistent attendance and punctual arrival.
• Complete assigned cleaning areas according to schedule in a timely manner.
• Respond to the paging system in a timely and appropriate manner.
• Positively represent HCSG by following instructions, being courteous, and cooperative with supervisors, co-workers, and client staff.
• Engage in positive, pleasant, and tactful interactions with residents, staff, and facility guests.

Benefits

• FREE Telemedicine and Prescription Discount Program
• Medical, dental, vision, and other supplemental health plans (Availability based on state)
• FREE access to Employee Assistance Programs for health, financial, and family services
• Employee Recognition Programs
• Going Beyond Assistance Fund (charitable employer-sponsored disaster relief organization)
• Paid Holidays and Vacation for eligible employees
• Early access to a portion of your earnings anytime through PNC EarnedIt
• Employee Stock Purchase Plan (available to eligible employees after two years of service)
• Nationwide Opportunities (Transfers available)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree