Dining Services - Manager in Training

Healthcare Services Group • Salem, OH

3d • Onsite

About The Position

The Manager-In-Training (MIT) program at Healthcare Services Group (HCSG) offers a comprehensive, approximately sixteen (16) week interactive program designed to develop associates into effective managers. This program combines hands-on and computer-based training, focusing on various aspects of managing a dining services account. Participants will learn essential job functions of dietary aides, cooks, and dishwashers, develop leadership skills to guide food preparation and service teams, and gain a thorough understanding of policies and procedures related to food quality, safety, inventory, and customer service. The training also covers reporting on financial and operational data, staff training and quality control, and essential managerial responsibilities such as payroll, staffing, purchasing, and budgeting. Communication, safety protocols, punctuality, and delivering an exceptional customer and resident experience are also key components of this program.

Requirements

• Demonstrate a positive attitude with the ability to follow oral and written instructions.
• Perform routine, repetitive tasks daily.
• Utilize leadership skills to accomplish all responsibilities without supervision and without injury to oneself or other individuals after completing training.
• Must show proof of or successfully complete an approved Conference of Food Protection (CFP) Food Protection Manager (FPM) course within the first 14 days of employment.
• Certified Dietary Manager (CDM) course participant, or certification as required by State & County law.
• Must successfully achieve the eLuminate Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
• Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting.
• May be required to complete an approved sanitation and safety course.
• Must be able to be at work as scheduled and on time.
• Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers.
• Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.
• Must be able to perform routine, repetitive tasks continuously.
• Must be able to work around food and cleaning products.
• Must live in the service area.

Nice To Haves

• An associate’s degree or higher in food service management or hospitality, course study including food service or restaurant management from an accredited institution of higher learning is preferred.
• Two years of experience in quantity food production/service, dining/nutrition, and personnel supervision experience are desired.

Responsibilities

• Learn and perform the job assignments of the dietary aide, cook, and dishwasher positions.
• Operate and teach others how to operate a variety of industrial kitchen equipment.
• Lead small groups of line staff in food preparation, serving, and clean-up activities.
• Provide leadership, support, and guidance to ensure food quality standards, inventory levels, food safety guidelines, and customer service expectations are met.
• Follow facility menus, current applicable federal, state, and local standards, and established policies and procedures.
• Maintain records of income and expenditures, food, supplies, personnel, and equipment in report format.
• Be responsible for all training, quality control, and in-servicing staff to meet HCSG standards.
• Tour the kitchen several times per day to assess work quality using QCIs for documentation purposes.
• Perform essential job functions of dietary aide, cook, and dishwasher positions to train and assist when there are call-outs.
• Effectively handle managerial responsibilities including payroll submission, staffing patterns, coaching and discipline, purchasing, maintaining inventory, and budgeting.
• Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff.
• Utilize protective gear in all appropriate functions.
• Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions.
• Report equipment/cleaning product needs and/or malfunctions to supervisor in a timely fashion.
• Ensure established standards, safety, and quality guidelines are met.
• Follow infection control and universal precautions policies and procedures.
• Follow proper reporting, isolation, and handwashing procedures/techniques.
• Maintain consistent attendance and punctual arrival.
• Complete assigned cleaning area according to schedule in a timely manner.
• Respond to the paging system in a timely and appropriate manner.
• Positively represent HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff.
• Engage in positive, pleasant, and tactful interactions with residents, staff, and facility guests.

Benefits

• FREE Telemedicine and Prescription Discount Program
• Medical, dental, vision, and other supplemental health plans (Availability based on state)
• FREE access to Employee Assistance Programs for employees and their families for health, financial, and family services
• Employee Recognition Programs
• Going Beyond Assistance Fund (501(c)(3) nonprofit for emergency, hardship, and disaster assistance)
• Paid Holidays and Vacation for eligible employees
• Early access to a portion of your earnings anytime through PNC EarnedIt
• Employee Stock Purchase Plan (available to eligible employees after two years of service)
• Nationwide Opportunities for transfers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree