Dining Services Aide 4PM-8PM & Weekends

Manorhouse•Richmond, VA

2d•Onsite

About The Position

This position provides a pleasant meal experience for residents in an assisted living and memory care community. Responsibilities include prepping the dining room for meals, serving meals to residents, and basic cleaning of the dining room after meals. The role requires a commitment to customer service, acting as a Manorhouse Hospitality Ambassador for residents and their families.

Requirements

Knowledge of principles for providing customer services including assessments of customer needs and meeting quality standards for services.
Ability to give full attention to what residents are saying, taking time to understand, asking questions as appropriate, and not interrupting.
Understanding of proper table settings for each meal.
Must be willing and have ability to work a flexible schedule that includes evenings, alternating weekends, and some holidays.
0 to 3 months in the hospitality industry, fast food, or related field.

Responsibilities

Consistent and predictable attendance.
Support and adhere to the policies, procedures, and provisions of the community's dining services programs.
Ensure resident's menu selection is correct and serve plated food.
Ensure beverages are at appropriate levels throughout the meal.
Clean dining rooms and service areas after each meal.
Store all equipment.
Clean kitchen equipment, appliances, floors, food storage areas, refrigerator, freezer and sinks according to schedule.
Stack, soak, and run dishwasher.
Put clean dishes, pots, pans, etc. in appropriate storage place.
Become familiar with Safety Data Sheets (SDS) for all cleaning supplies.
Attend training as required.
Attend training as required as well as complete all Relias training as scheduled.