Dining Server

Ingleside at Rock CreekWashington, DC
Onsite

About The Position

This position is responsible for table service in the Community dining rooms. Ingleside at Rock Creek is a not-for-profit, CARF-accredited, Life Plan Community nestled alongside Washington, DC’s beautiful Rock Creek Park. A diverse group of people whose experiences and interests create the perfect balance for stylish retirement living in this engaging community. Ingleside at Rock Creek is certified as a Great Place to Work. We are CARF Certified, and Sage certified.

Requirements

  • High school diploma or general education degree (GED)
  • Six months to one year of dining room service required; or equivalent combination of education and experience.
  • Possess high-quality verbal and written communication ability
  • Strong customer service skills
  • Knowledgeable of sanitation and cleaning methods.
  • Proficient in the operation of the computer application Meal Tracker.

Nice To Haves

  • Ability to apply common sense understanding to carry out instructions furnished in written and oral form

Responsibilities

  • Assists with table and chair set up of the Dining Room and additional banquet rooms.
  • Completes daily set up procedures for dining room to include table, chair, linen, cutlery, glasses and place settings.
  • Ensure all tables and chairs are set according to Dining Room manager standards.
  • Assists with buffet and tray set up of dining room and ensures all utensils, holders, etc. are available and ready for use.
  • Retrieves tables and chairs from Dining Room storage with the assistance of other servers to use during Buffet set up.
  • Begins shift by checking assigned tables to ensure all tables are set up and ready for mealtime.
  • Set up food serving lines within the various dining rooms to ensure on time meal service.
  • Greets residents, visitors and staff in a professional and courteous manner to ensure the individual is promptly served during mealtime.
  • Greets residents and other diners as they enter the Dining Room within 3 minutes of arrival.
  • Advises residents and visitors on the menu and drinks or appropriate combination.
  • Takes order of the table in a timely manner and enters order into the computer system.
  • Prepares drinks as requested by the diners.
  • Checks on diners to ensure all food and service meet their expectations.
  • Directs any issues to the Dining Room Manager and follows up as necessary.
  • Ensures that residents are correctly entered into the computer for appropriate charging.
  • Buses and set designated tables as appropriate and refills condiments when necessary.
  • Pick up and push all hot food cabinets, salads, desserts, beverages, etc., that is needed for meal service.
  • Deliver all required food items from the kitchen to the various assigned dining rooms (i.e. assisted living, independent living and health care center floors).
  • Maintain and ensure all dietary restrictions procedures are followed in accordance with company policy and guidelines.
  • May be assigned to assist in the Café as needed which would require handling and exchange of monies.
  • May have to close cash registry.
  • Performs cleaning and sanitation of the Dining Room to ensure compliance with all federal and state health regulations.
  • Clear all dishes, cutlery, and glasses from table after diners have left.
  • Sends all dirty dishes etc., to the dishwasher for cleaning.
  • Ensures that all linen, silverware, glassware and dishware storage area are cleaned and organized daily or as needed.
  • Ensure the ice cream freezer is clean and organized daily.
  • Ensures the coffee, tea, juice machines are cleaned daily.
  • Assists other Dining Room servers with cleaning as requested by Dining Room Manager.
  • Maintain various workstations within the dining room and pantries to ensure sanitation and cleanliness.

Benefits

  • Round Trip Transportation to and from Ft Totten and Friendship Heights metro stations for all employees
  • Medical, Dental & Vision Coverage
  • Paid Time Off (PTO) Accrual
  • Educational and US Citizenship Scholarship Opportunities
  • Onsite CPR Training
  • Well-Being Model Certified Dementia Practitioner Training
  • Eligible Employees May Receive Annual Employee Recognition from Residents
  • UKG Wallet (Daily Pay)
  • Free Use of Community Pool and Fitness Center
  • Training and Growth Opportunities
  • Tickets to Work Available for select employees
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