Dietary Aide - Dining Room Server

HallKeen Assisted Living Communities•Capitol Heights, MD
•Onsite

About The Position

The dining room wait staff serves residents, guests, and family members and helps promote a restaurant-style dining atmosphere. The role works closely with the dining room manager to support resident satisfaction with food and dining programs, and contributes to teamwork and cooperation among staff. The position may also involve helping new residents become familiar with menus, seating, dining options, and dining hours. Full-time and part-time positions are available; weekends and holidays are required as needed.

Requirements

  • Less than high school education.
  • Strong organization and time management skills.
  • Ability to resolve problems involving dissatisfied customers and/or employees.
  • Ability to build positive, strong relationships with employees, coworkers, and residents.
  • Focus and dedication to providing excellent customer service.
  • Ability to handle multiple jobs and priorities.
  • Ability to delegate and hold staff accountable efficiently and respectfully.

Nice To Haves

  • Dining room or restaurant wait staff experience of at least two years is preferred but not required.
  • Working knowledge of basic kitchen operations and food safety standards is helpful.

Responsibilities

  • Provide a high level of customer service and promote a restaurant-style dining atmosphere.
  • Work closely with the dining room manager to keep residents satisfied with food and dining programs.
  • Create a strong sense of teamwork and cooperation among staff.
  • When applicable, acquaint new residents with menus, seating, dining options, and hours.
  • Set tables in accordance with Kenilworth Park standards.
  • Serve food and beverages to residents and guests as requested.
  • Review the daily menu with residents, take meal orders, and deliver accurate orders to residents and guests.
  • Remove used or soiled plates, utensils, glasses, and linen from the dining room as needed.
  • Clean and sanitize carpet, tables, chairs, condiment containers, and equipment used in the dining room.
  • Communicate resident likes and dislikes to the food service director for menu planning and resident satisfaction.
  • Perform other duties as assigned.
  • Work weekends and holidays as required.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health FSA
  • Dependent Care FSA
  • Short-term disability insurance
  • Long-term disability insurance
  • Life insurance
  • Home and auto discount program
  • Vendor discount program
  • 401(k) with matching contribution
  • Accrued vacation, sick, and personal time
  • Paid holiday benefit
  • Employee referral bonus
  • Resident referral bonus
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