Dining Room Wait Staff - Dietary Aide FT & PT

Sunapee Cove•Sunapee, NH

19d•Onsite

About The Position

The dining room wait-staff is responsible for serving all customers including residents, guests, and family members. The full-time position offers a competitive benefit program. Part-time hours are 3:30-6:30pm, with hours potentially varying. The role involves providing a high level of customer service and promoting a restaurant-style dining atmosphere, working closely with the dining room manager to ensure resident satisfaction with food and dining programs, and fostering teamwork and cooperation among staff. New residents will be acquainted with menus, seating, dining options, and hours. Responsibilities include setting tables to Sunapee Cove standards, serving beverages, reviewing menus with residents, taking and delivering meal orders, and clearing used items. The role also involves cleaning and sanitizing dining room areas and equipment, communicating resident preferences to the food service director, and potentially performing other assigned duties. Availability to work holidays and weekends is required.

Requirements

Less than high school education.
Working knowledge of basic kitchen operations and food safety standards.
Strong organization and time management skills.
Ability to resolve problems of dissatisfied customers and/or employees.
Able to build positive and strong relationships with employees, coworkers and residents.
Focused and dedicated to provide excellent customer service.
Able to handle multiple jobs and priorities.
Able to delegate and hold staff accountable efficiently and respectfully.

Nice To Haves

Minimum of 2 years dining room or restaurant wait staff experience preferred but not required.

Responsibilities

Provide a high level of customer service and promote a restaurant style dining atmosphere.
Work closely with the dining room manger to keep residents satisfied with food and dining programs.
Create a strong sense of team work and cooperation among all staff.
When applicable acquaint new residents with menus, seating, and dining options and hours.
Set tables in accordance to Sunapee Cove standards.
Serve residents and guest’s beverages as requested.
Review daily menu with residents and takes and delivers accurate meal orders to residents and guests.
Remove used or soiled plates, utensils, glasses, linen from the dining room as needed.
Responsible for cleaning and sanitizing carpet, tables, chairs, condiment containers, and equipment used in the dining room.
Communicate resident likes and dislikes to food service director for menu planning purposes and resident satisfaction.
May perform other duties as assigned.
Must be available to work holidays and weekends.