Dining Room Supervisor - Senior Living

Ovation by Avamere•Omaha, NE

2d•Onsite

About The Position

A Dining Room Supervisor in a senior living community manages front-of-house dining operations. They supervise service staff, ensure regulatory compliance, coordinate with kitchen teams, and deliver an exceptional, person-centered dining experience tailored to independent, assisted living, and memory care residents. This role combines hands-on food service, shift supervision, and compassionate resident interaction, ensuring that menus, dietary restrictions, and safety standards are flawlessly executed.

Requirements

1-2 years of food service experience, with at least 6-12 months in a supervisory or management role.
Knowledge of high standards of food service sanitation and safety.
Maintaining high standards of personal hygiene while working, including frequent hand washing and securing hair away from the face.
Interpersonal skills are necessary to establish effective relationships with department workers and with other departments.
Skill and ability to learn to operate kitchen equipment.
Must possess an active CPR/BLS Certification and always maintain certification during employment.
Current Food Handlers card issued by local Health Department.
Knowledgeable of dietary practices and procedures, as well as related laws, regulations and pertaining to hospital and ALF/IL/ALZ operations.
Friendly, attentive, and professional demeanor with residents and guests.

Responsibilities

Train dining room servers and hosts on proper etiquette, hospitality, and service standards.
Create work schedules, assign side-work (e.g., setting tables, vacuuming), and manage shift coverage.
Conduct performance evaluations, monitor grooming/uniform compliance, and address disciplinary issues when necessary.
Welcome new residents, assist with seating, and ensure the dining room atmosphere is warm and inviting.
Coordinate closely with healthcare and dietary teams to ensure meals adhere to prescribed diets, food allergies, and texture modifications (especially critical in memory care).
Track meal attendance and proactively alert Wellness/Concierge staff if a resident fails to show for a safety check.
Handle resident complaints tactfully and ensure their culinary preferences are met.
Plan daily table sections and service flow based on resident meal counts.
Supervise the pacing and execution of meal services and assist with tray delivery/room service for residents who eat in their apartments.
Monitor dining supplies (silverware, linens, condiments) and assist in putting away stock or light dishwashing as needed.
Ensure the dining room complies with state licensing, ADA, OSHA, and local health department regulations.
Supervise daily and weekly cleaning duties to maintain a spotless, hazard-free environment.
Ensure the dining room, service stations, and equipment strictly adhere to state health codes and community sanitation standards.
Monitor food temperatures and safe handling practices during service.
Manage cleaning schedules and side-work duties for the serving staff.
Dispose of food and waste in accordance with established policies.
Other duties assigned are appropriate to the position.