Dining Room - Dining Room Supervisor - Full Time, Temporary

Cascadia Senior Living • Silverdale, WA

1d • $25 - $27 • Onsite

About The Position

The Dining Room Manager helps create a joyful and vibrant community by overseeing operations for the entire dining room including training of service staff, organization and cleanliness for the entire dining room, and promoting a positive image to residents, families, and guests.

Requirements

• High school diploma or equivalent.
• Ability to read, write, speak and understand English.
• Maintains current Food Handler’s card required.
• Meets all mandatory health requirements by State regulations.
• Requires attention to detail and ability to follow instructions.
• Resident care philosophy with a focus on providing the highest level of quality service and professional interaction.
• Maintains clean, neat, comfortable, safe environment for residents, staff, and visitors.
• Ability to relate positively and communicate appropriately with residents, families, community members, volunteers and other employees.
• Has compassion and a special interest in working with the senior population.
• Ability to work a flexible schedule, including weekends, holidays and overtime, to meet the requirements of the position.
• Maintains CPR and/or First Aid Certification as required by State regulation.
• Pass a Criminal Background Check.
• Demonstrates basic computer knowledge and ability with an aptitude to learn company applications.
• Ability to work independently (with minimum supervision).

Nice To Haves

• Three (3) years prior experience serving in similar environment preferred.
• Prefer prior experience in a commercial kitchen environment.

Responsibilities

• Provides formal training and schedules for all servers to provide a great experience for all residents and guests.
• Assigns a lead server for all shifts that are not supervised by the Dining room supervisor.
• Ensures that all food venues are clean and well maintained for all aspects of service; including tables and chairs that are set in a uniform and consistent manner.
• Establishes and assigns side work responsibilities for each section, by meal period. Inspects to ensure quality and accountability.
• Provides that all residents and guests are greeted promptly as they enter the dining room by the Dining Room Manager or designated server.
• Serves tables while observing and assisting all servers to provide excellent customer service to residents and all guests.
• Maintains the private dining room for use as scheduled.
• Conducts pre-meal line up to review the daily menu and specials, personal presentation, residents special needs and concerns, and daily service training points.
• Schedules staff within budgeted departmental guidelines.
• Recognizes performance issues and provide staff with corrective solutions.
• Conducts monthly service training for servers.
• Ensures servers follow sequence of service for each resident and guest.
• Attends and participates in required meetings and trainings. Stays current on all system assigned tasks and duties.
• Performs other duties as assigned.

Benefits

• Competitive Compensation Program
• Shift differential for night shift employees
• Bonus
• Shift coverage bonus offered as needed
• Medical, Dental and Vision plans
• Savings and Spending accounts to set money aside tax-free for health care and dependent care expenses. HSA account includes employer contribution
• Sick time accrues at 0.025 hours for every hour worked, available for use after 90-days
• Paid time off accrual eligibility at 12 months starting at 0.0326 hours PTO accrued for every hour worked
• Floating Holiday: 0.04 hours accrued for every hour worked, up to 56 hours annually to be taken on the days most important to you, eligible upon hire
• Time worked on the following holidays is paid at 1.5 times your normal hourly pay: New Year's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day and Christmas
• Up to 3 days Bereavement Leave
• Employer Paid Life Insurance
• Traditional and Roth 401(k) after 12 months and 1000 hours worked, semi-annual enrollment, with annual employer discretionary contribution
• Employee Assistance Program
• Cascadia Assistance Fund to provide financial help with hardships or continuing education

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED