Dining Room Manager

Life Care ServicesSavannah, GA
Onsite

About The Position

The Marshes of Skidaway Island is seeking a hospitality-focused Dining Room Manager to join our Culinary Services team. This exempt leadership role is responsible for the day-to-day management of dining room operations, ensuring exceptional service, team engagement, and memorable dining experiences for residents, families, and guests.

Requirements

  • High School Diploma or GED equivalent.
  • Minimum of five (5) years of restaurant, hospitality, country club, hotel, fine dining, or senior living experience, including supervisory responsibilities.
  • Demonstrated experience leading and developing service teams.
  • Strong customer service and interpersonal skills.
  • Ability to work flexible schedules, including evenings, weekends, and holidays as needed.
  • Ability to stand and walk for extended periods and perform the physical requirements of dining room operations.
  • Must be able to pass a background check and drug screen.

Nice To Haves

  • Previous experience in a senior living, resort, club, or upscale hospitality environment.
  • Experience managing dining operations in Independent Living, Assisted Living, or Skilled Nursing settings.
  • Food Safety or ServSafe certification.

Responsibilities

  • Provide hands-on leadership and oversight of dining room operations and service staff.
  • Create a welcoming, hospitality-driven environment that reflects the community's commitment to excellence while maintaining high standards of service, cleanliness, staffing, and resident satisfaction.
  • Deliver an exceptional hospitality experience for residents, families, and guests every day.
  • Foster a warm, welcoming, and resident-centered dining environment.
  • Build positive relationships with residents and respond promptly and professionally to service concerns and requests.
  • Ensure food quality, appearance, presentation, and service standards are consistently achieved.
  • Oversee the overall operation, coordination, appearance, and maintenance of the dining room.
  • Ensure dining rooms and service areas meet the highest standards of cleanliness, sanitation, safety, and organization.
  • Maintain appropriate staffing levels and ensure the dining room is properly stocked and operational at all times.
  • Monitor dining room service to ensure standards of speed, accuracy, efficiency, and professionalism are upheld.
  • Assist with service during meal periods as needed, including taking orders, delivering meals, and interacting with residents and guests.
  • Lead, coach, train, and develop dining room service staff.
  • Conduct employee scheduling, performance management, counseling, and ongoing training.
  • Train team members on customer service excellence, serving techniques, table settings, and workstation organization.
  • Promote a culture of teamwork, accountability, engagement, and hospitality.
  • Ensure tables are appropriately set and dining areas are presentation-ready.
  • Answer questions regarding menu selections and dining services.
  • Support meal service by clearing tables and assisting with dishwashing and other operational duties when needed.
  • Collaborate closely with Culinary Services leadership to ensure seamless service delivery.

Benefits

  • medical
  • dental
  • vision
  • company paid life insurance
  • voluntary benefits
  • 401K plan
  • paid vacation
  • sick time
  • paid holidays
  • scholarship program for employee and dependents
  • free meals
  • free parking
  • annual holiday bonus
  • special events/recognition programs
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