Dining Room Manager

Culinesse LLC•Leon, VA

6d•Onsite

About The Position

Culinesse, LLC is looking for a Dining Room Manager to join our team! A Dining Room Manager who can lead by example and has experience with FOH dining management and catering services. The Dining Room Manager will be responsible for the efficient operation and management of the FOH and dining rooms. This includes resident seating, service and meal satisfaction. The general responsibilities of the position include, but are not limited to, those listed below (under “Tasks”). These responsibilities may differ among accounts, depending on business necessities and client requirements. This is a highly collaborative position that requires the ability to balance multiple tasks at one time, prioritize, work with diverse constituencies, and address competing priorities in a fast-paced environment.

Requirements

High school degree or equivalent
Two years’ experience in dining services management required
Working knowledge of applicable federal, state and local regulations
Ability to instruct, direct and lead dining room staff
Must relate well to employees, residents and visitors
Has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
Is proficient in computer skills and report management experience
Ability to give full attention to what other people are saying, to actively look for ways to help people, and to be aware of others' reactions and understanding why they react as they do
Knowledge of the principles and practices within the food profession is required; this includes experiential knowledge required for management of people and/or problems and excellent oral, reading and written communication skills
Ability to adjust actions in relation to others' actions, to monitor or assess the performance of yourself, other individuals, or organizations to make improvements or take corrective action
Must comply with any dress code requirements
Must be able to work nights, weekends and some holidays

Responsibilities

Promote, work, and act in a manner consistent with the mission, vision, and values of Culinesse
Deliver professional greetings to all residents and visitors, to the highest standards while creating a positive, productive working environment
Ensure the team leaders and dining management coordinate their staff to ensure the delivery of exceptional front of house services
Implement dynamic operational working procedures, to support the delivery of service excellence
Develop strong communication and line reporting procedures to guide service implementation while making improvements or changes where required
Implement safe working practices to ensure safety of building residents, staff, and visitors
Design efficient continuous improvement training programs to achieve all objectives and maintain control on POS according to all procedures while always maintaining customer and resident satisfaction
Design and implement an efficient promotional campaign for dining venues and provide training to FOH staff
Assist to recruit and select appropriate employees for all dining venues and required training to maintain knowledge on all menu items
Administer everyday operations of dining venues to ensure standards are being met
May perform other duties and responsibilities as assigned