Dining Room Manager

Hospital Housekeeping Systems•Arlington Heights, IL

1d•$59,000•Onsite

About The Position

We are seeking a warm, high-energy leader to join our culinary team and bring our cafeteria and retail bistro to life! In this role, you will oversee day-to-day retail operations, crafting a welcoming, vibrant, and profitable dining space where dedicated hospital staff and patient families can recharge over a great meal. You’ll lead a goal-driven team, cultivating a supportive, efficient, and rewarding culture where everyone thrives.

Requirements

Minimum associate’s degree; bachelor’s degree preferred
5+ years of retail food experience in quick-serve restaurants, supermarket merchandising, or fine dining
3+ years of management
Experience with cash handling policies and procedures
Familiarity with various point of sales (POS)/register systems
Knowledge of hospital food service operations
Computer skills including word processing, spreadsheets, email, and ordering platforms
Must be willing to relocate for promotion opportunities

Nice To Haves

Proficiency in languages other than English, especially Spanish
Certified Dietary Manager (CDM), or willingness to obtain certification within 18 months

Responsibilities

Manage the cafe retail area to provide excellent customer service and support revenue growth
Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
Develop and monitor evaluation processes for customer satisfaction
Demonstrate continuous ability to maintain and/or improve customer satisfaction through communication, integrity, and performance
Lead retail team member recruiting, training, development, scheduling, and assignments
Perform daily inspections and assessments and coach and counsel team members
Manage and monitor all department sales and costs