Dining Room Lead

Monarch Communities•Upper Providence Township, PA

1d•$17•Onsite

About The Position

Monarch/Brandywine Senior Living is seeking a Dining Room Lead to take a leadership role with the Dining Servers. This position involves providing excellent customer service to residents, taking orders, serving meals, offering assistance, and creating a pleasant dining experience. The role also includes assisting the Culinary Services Director with special projects, training and mentoring new servers, and assisting with scheduling.

Requirements

High school diploma preferred/GED accepted
Minimum of one (1) year experience in fine dining hospitality and/or full service senior living
Ability to handle multiple priorities
Competent in organizational, time management skills
Demonstrates good judgment, problem solving and decision making skills
Experience working with seniors

Responsibilities

Assist the Culinary Services Director with special projects as assigned
Train and mentor new Dining Servers
Provide on-going training and guidance to Dining Servers to ensure great customer service
Assist with scheduling Dining Servers
Take residents’ dining orders in a friendly and attentive disposition
Learn and retain residents’ names, special requests, and dietary restrictions
Ensure dining room(s) (Pub, Assisted Living, Independent Living) is set up, all items needed for service are readily available (silverware, napkins, menus, salt/pepper shakers, etc.)
Assist with cleaning and sanitizing the dining room, menus, kitchen, serving stations, and other areas as directed
Ensure safe food handling
Assist with preparation of beverages, snacks, desserts, salads, and condiments for service
Assist residents with any special dining requests
Ensure all residents are accounted for during each meal, and completing documentation of their attendance
Conducts the pre-service meeting to discuss menu items and specials
Participates in and attends all in-service training as scheduled
Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
Other duties as assigned

Benefits

Health Insurance: Medical/Rx, Dental, and Vision
Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
FSA (Commuter/Parking)
Employee Assistance Program (EAP)
401(k) Retirement with Company Match
Paid Time Off (PTO) and Holidays
Tuition Reimbursement
Employee Referral Bonus
Resident Referral Bonus