Dining Room Host/Hostess

Thrive Senior Living • Montvale, NJ

1d • Onsite

About The Position

Welcome Residents: Greet and thank every resident upon arrival and departure, ensuring they feel valued and appreciated. Personalized Service: Make all residents feel comfortable and assured that you are there to personally attend to their needs. Build Relationships: Get to know our residents by name, along with their preferences and special requests. Manage Waitlist: When residents are on a waitlist, accurately record their information, provide estimated wait times, and seat them accordingly. Seating Preferences: Accommodate guest seating preferences whenever possible, while maintaining an efficient flow of service. Safety and Sanitation: Understand and adhere to all safety, sanitation, and administrative procedures to ensure a safe dining environment. Team Communication: Provide clear and timely communication with other staff members throughout your shift. Seating Standards: Seat guests according to company standards, ensuring a pleasant and organized dining experience.

Requirements

• Excellent communication and interpersonal skills.
• Ability to maintaining a positive attitude.
• Strong organizational skills and attention to detail.
• A passion for serving the senior community and understanding their unique needs.

Nice To Haves

• Previous experience in a hostess/host or customer service role is preferred.

Responsibilities

• Greet and thank every resident upon arrival and departure.
• Make all residents feel comfortable and assured that you are there to personally attend to their needs.
• Get to know our residents by name, along with their preferences and special requests.
• Accurately record waitlist information, provide estimated wait times, and seat them accordingly.
• Accommodate guest seating preferences whenever possible, while maintaining an efficient flow of service.
• Understand and adhere to all safety, sanitation, and administrative procedures.
• Provide clear and timely communication with other staff members throughout your shift.
• Seat guests according to company standards.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed