Tide Coastal Kitchen | Dining Room Attendant PM

Omni Hotels & Resorts•Fort Lauderdale, FL

About The Position

The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel has over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views. JOB PURPOSE: The Service Support Attendant is responsible for maintaining the highest standards of guest satisfaction by providing quick, efficient, and professional support services within food and beverage operations. This role supports bar, dining room, and service teams across multiple outlets and locations as assigned based on business needs No Job Description for a position can possibly include all duties which may be requested by guest or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position.

Requirements

Minimum one (1) year experience as a food runner, dining room attendant, barback, or similar food and beverage support role preferred
Other relevant hotel or food and beverage experience will be considered
Ability to communicate clearly and professionally in English with guests, management, and co-workers
Strong customer service, service recovery, and problem-solving skills
Ability to remain calm, professional, and organized in high-volume and high-pressure environments
Ability to work cohesively with team members across departments
Ability to prioritize tasks and respond to guest and operational needs efficiently
Must be able to work a variety of shifts, including weekends and holidays
Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
Ability to stand and walk for extended periods, including entire work shifts
Requires repetitive motion involving hands, arms, and legs
Work may be performed in indoor and outdoor environments

Responsibilities

Provides guest service support across food and beverage outlets, as assigned based on business needs
Assists with bar, dining room, and service area setup, opening, closing, and breakdown
Maintains clean, organized, and safe work areas throughout service periods
Stocks bar and service stations to established par levels, including glassware, beverages, and supplies
Maintains clean glassware, service ware, and equipment as needed
Supports bartenders and servers by responding promptly to operational and service needs
Greets guests courteously and supports overall guest service flow
Delivers food to correct tables in accordance with tickets, floor plans, and seat numbers
Verifies guest satisfaction during food delivery and communicates service needs to servers or management
Clears, cleans, and sanitizes tables and service areas before, during, and after service
Maintains awareness of menu offerings, service times, and general floor layouts
Ensures work areas remain free of hazards, standing water, debris, or obstructions
Demonstrates the ability to think clearly, remain focused, and make sound decisions in a fast-paced environment
Performs assigned duties with minimal supervision while maintaining professionalism
Duties, responsibilities, and work locations may change or be assigned at any time based on business needs.
Must be available to work varied schedules, shifts, and locations, including weekends, holidays, overtime, and different outlets as assigned
Performs other duties as assigned