Dining Room Assistant (Busser) (Adult Pool) Bluestem

Omni Hotels & Resorts • Frisco, TX

2d • Onsite

About The Position

This role will maintain the highest standards possible for the guest by insuring quick, efficient, and professional Food runner and delivery services.

Requirements

• Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Ability to work cohesively with co-workers both within and outside of your department.
• Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment.
• Excellent customer service, service recovery and problem-solving skills.
• Must have unexpired Food Handlers and TABC – or obtain upon hire.
• Must be able to work a variety of shifts, including weekends and holidays.

Responsibilities

• Assist in food/bar setup and opening, as well as closing.
• Maintain a clean and organized work area.
• Become completely familiar with the service time, menu, specials.
• Greet all guests promptly and courteously.
• Deliver food to correct rooms or tables according to ticket, floor plan, and seat numbers.
• Always inquire if additional service is needed from guests upon delivery and inform server or manager.
• Think clearly, quickly, maintain concentration, and make concise decisions.
• Ability to perform the job functions with minimal supervision.
• Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently, and effective.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed