Dining Operations Manager

Covenant Living•Golden Valley, MN

3d•Onsite

About The Position

Lead and oversee all operations of our Healthcare Kitchen, serving a primary dining room and three satellite dining locations across Skilled Nursing and Assisted Living Memory Care. The Dietary Manager ensures high-quality meal service, regulatory compliance, therapeutic diet adherence, food safety, budget management, and a positive team culture while supporting the nutritional needs and dining satisfaction of residents.

Requirements

Certified Dietary Manager (CDM) credential, or eligibility and commitment to obtain certification.
Proven leadership experience in food service management, with healthcare, senior living, or long-term care experience preferred.
ServSafe certification, or the ability to obtain certification within an established timeframe.
Understanding of therapeutic diets, nutrition services, and regulatory requirements within a healthcare setting.
Strong leadership, communication, organizational, and financial management skills.
A passion for serving older adults and creating a welcoming dining experience that supports quality of life and resident well-being.
High school diploma
2+ years of work experience in dining
Ability to motivate and energize teams.
Ability to effectively navigate difficult conversations.
Ability to effectively interact with staff and residents in order to positively influence staff retention and resident satisfaction.
Effectively assists in sourcing, interviewing, training, onboarding, and retention of staff.
Build the bench of qualified staff in order to minimize disruption of service related to fluctuations in staff.

Nice To Haves

Associates' degree
3+ year of experience leadership is preferred
Exposure to dining room operations and kitchen operations is preferred (Experienced in both front of the house and back of the house operations).

Responsibilities

Lead a fast-paced healthcare dining operation, overseeing food preparation, meal service, and kitchen sanitation to ensure an exceptional resident dining experience.
Inspire, mentor, and develop a dedicated team of cooks and dietary aides through hiring, training, scheduling, and ongoing coaching.
Foster a positive, team-oriented culture where employees feel valued, supported, and empowered to do their best work.
Ensure residents receive safe, nutritious, and appealing meals that align with therapeutic diets, physician orders, and individual preferences.
Collaborate closely with the Executive Chef and Registered Dietitian for menu development and dining programs that balance nutrition, quality, and resident satisfaction.
Champion food safety and regulatory compliance by maintaining HACCP standards and ensuring survey readiness under state, federal, CMS, and health department guidelines.
Take ownership of inventory management, purchasing, and budgeting to maintain efficient operations and strong financial performance.
Build meaningful relationships with residents by seeking feedback, addressing concerns, and continuously enhancing the overall dining experience.