Dining Attendant, Guy Fieri (Part-Time; Varied)

Harrah's Cherokee Casino Resort•Cherokee, NC

1d•Onsite

About The Position

The primary function of the Dining Attendant will be to ensure all assigned areas are kept orderly and clean. This role involves clearing used items from tables, wiping down surfaces, mopping and sweeping floors, stocking products, and ensuring that delivered stock is put away properly. The Dining Attendant must maintain a safe work area, address spills and hazards, and keep their assigned work area neat and sanitary. They are also responsible for informing supervisors of any situations requiring immediate attention, interacting pleasantly with guests, and demonstrating excellent customer service skills. This includes accommodating guest needs and requests, providing high-quality service, and completing tasks even if overtime is involved. Additionally, the role requires examining inventory and supplies for quality and quantity, properly maintaining and storing company inventory, and protecting company assets from waste, breakage, and theft. Sharing equipment with co-workers, abiding by appearance standards, and completing a daily shift checklist are also key responsibilities. The Dining Attendant must adhere to all regulatory, departmental, and company policies and procedures in an ethical manner and endorse the business objectives, ethics, and values of Caesars Entertainment.

Requirements

High school diploma or GED preferred
Must demonstrate the following essential knowledge and skills:
Neat, professional appearance with excellent personal hygiene
Willing to learn and be adaptable
Ability to communicate effectively with all levels of employees and guests
Excellent customer service skills
Documented teamwork behaviors and attitudes
Team player
Must be physically mobile with reasonable accommodations
Must be able to stoop, bend, kneel, crouch, reach, twist, push and pull items
Must be able to respond to visual and aural cues
Must be able to read, write, speak and understand English
Must be able to handle high stress in the work environment and turn stress into high energy
Must be able to be on feet for 8-hour shift
Must be able to lift and carry 50 pounds
Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke
Must be able to work a flexible schedule including weekends, evenings, and holidays

Responsibilities

Clear used items from tables
Wipe tabletops and chairs, using damp cloth
Mop and sweep floors
Stocking products as needed
Ensure that stock delivered from warehouse is put away in proper storage areas in a timely manner
Maintain work area is in a safe condition, taking care of spills and other hazards as necessary
Maintain a neat and sanitary appearance of assigned work
Inform Supervisor /Manager of any situations that arise or need immediate attention
Interact pleasantly with guests when moving through the dining room
Know the hours/days of operation
Acknowledge and respond to customers immediately demonstrating top box customer service standards
Build relationships with customers demonstrating excellent service skills
Accommodate the needs and requests of any guest
Provide the highest quality of service to customers and associates at all times
Complete a task, even if overtime is involved
Receive and examine inventory and supplies to ensure quality and quantity meet established standards and specifications
Properly maintain and store company inventory including utensils, cookware, and machinery
Protect all company assets regarding waste, breakage, and theft
Share equipment with co-workers
Abide by appearance standards
Complete daily shift checklist that is verified by leader before leaving
Perform any other duties as requested by shift leader
Adhere to regulatory, departmental, and company/department policies/procedures in an ethical manner
Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values