Dining Ambassador

Tampa General Hospital•Tampa, FL

7h•Onsite

About The Position

Responsible for communications between the nursing units and Dietetic Services regarding patient menus, diet changes, tray delivery and general patient services. Assesses patient’s ability to utilize meal ordering system and ensures service accuracy. Adheres to standards related to food quality and service excellence. Develops menu tallies for food production, and is responsible for NPO and tube feeding protocol monitoring. Must respond accurately and efficiently to physician diet order changes by supplying patients with menu that appropriately corresponds to diet order. Maintains critical communication with dietitians and department management regarding patient concerns and demonstrates high level of patient service/satisfaction. Performs computer-related activities as required. Responsible for performing job duties in accordance with mission, vision and values of Tampa General Hospital.

Requirements

Ability to accurately comprehend and respond to oral and written instructions in English for patient safety.
Demonstrate basic computer skills.
History of customer service.

Nice To Haves

Two (2) years experience working in a hospital, commercial restaurant, or other food service operation.

Responsibilities

Communicate between nursing units and Dietetic Services regarding patient menus, diet changes, tray delivery, and general patient services.
Assess patient's ability to utilize meal ordering system and ensure service accuracy.
Adhere to standards related to food quality and service excellence.
Develop menu tallies for food production.
Monitor NPO and tube feeding protocols.
Respond accurately and efficiently to physician diet order changes by supplying patients with menus that correspond to diet orders.
Maintain critical communication with dietitians and department management regarding patient concerns.
Demonstrate a high level of patient service/satisfaction.
Perform computer-related activities as required.
Perform job duties in accordance with the mission, vision, and values of Tampa General Hospital.