Dining Ambassador

Tampa General Hospital • Tampa, FL

7d • Onsite

About The Position

The Dining Ambassador is responsible for communications between nursing units and Dietetic Services regarding patient menus, diet changes, tray delivery, and general patient services. This role assesses a patient's ability to utilize the meal ordering system and ensures service accuracy, adhering to standards for food quality and service excellence. The Dining Ambassador also develops menu tallies for food production and monitors NPO and tube feeding protocols. A key responsibility is accurately and efficiently responding to physician diet order changes by providing patients with menus that correspond to their diet orders. This role maintains critical communication with dietitians and department management regarding patient concerns, aiming for a high level of patient service and satisfaction. Computer-related activities are also part of the duties, performed in accordance with the mission, vision, and values of Tampa General Hospital.

Requirements

• Ability to accurately comprehend and respond to oral and written instructions in English for patient safety.
• Able to demonstrate basic computer skills.
• History of customer service.

Nice To Haves

• Two (2) years experience working in a hospital, commercial restaurant, or other food service operation.

Responsibilities

• Responsible for communications between the nursing units and Dietetic Services regarding patient menus, diet changes, tray delivery and general patient services.
• Assesses patient’s ability to utilize meal ordering system and ensures service accuracy.
• Adheres to standards related to food quality and service excellence.
• Develops menu tallies for food production.
• Responsible for NPO and tube feeding protocol monitoring.
• Must respond accurately and efficiently to physician diet order changes by supplying patients with menu that appropriately corresponds to diet order.
• Maintains critical communication with dietitians and department management regarding patient concerns and demonstrates high level of patient service/satisfaction.
• Performs computer-related activities as required.
• Responsible for performing job duties in accordance with mission, vision and values of Tampa General Hospital.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed