Diner Supervisor

Baymont Inn & Suites Glenwood•Glenwood, MN

9d•Onsite

About The Position

Hospitality Management Corporation (HMC) is a Dallas-based privately held provider of management solutions and hospitality industry services. HMC's core value and mission is to provide clients with the finest management expertise the industry has to offer with integrity, honesty, and open communication. HMC believes that a company is only as strong as its team members, who are encouraged by their superiors to push themselves and are provided with the resources to ensure success. This role is for a Diner Supervisor at Baymont By Wyndham / Penny’s Diner of Glenwood, MN. The Diner Supervisor leads the diner team to ensure exceptional 24-hour service by supervising staff, maintaining high standards for food quality, cleanliness, and guest satisfaction, and managing daily operations, which includes monitoring expenses and resolving customer issues. This is a leadership role that requires a focus on customer-facing duties and empowering the staff to create a positive and efficient dining experience.

Requirements

Must be at least 18 years of age
Reliable transportation
High School Diploma or its equivalent
Supervisor experience in a restaurant setting
Certified Food Protection Manager (CFPM)
ManageFirst Professional (MFP)

Responsibilities

Supervise and train staff, evaluate performance, and ensure the team consistently delivers excellent customer service and food quality.
Ensure all guests have a positive experience by maintaining cleanliness, handling complaints and concerns, and fostering a friendly atmosphere.
Oversee the daily operations of the diner, including monitoring expenses, managing inventory, and ensuring smooth service.
Maintain high standards for food presentation, taste, and service, and regularly check on restaurant cleanliness and organization.
Write daily budget reports and monitor revenue and costs to ensure the business runs efficiently.