Digital & Web - Demand & Portfolio Owner
Jefferson Health Plans•1100 Virginia Drive, PA
•Onsite
About The Position
Sets the vision for technical product ownership across the organization and establishes standards for Agile and product management practices. Defines long-term platform/product portfolio strategies, governance frameworks, and performance metrics. Partners with executives to align platform/product initiatives with organizational goals and digital transformation objectives. Drives innovation, change management, value realization, and continuous improvement across all product teams. Acts as a thought leader, shaping enterprise-wide product culture and influencing industry best practices.
Requirements
- Master’s Degree in Business Administration, Information Systems, or related field.
- 10 years in product management or technical leadership.
- Strong understanding of Agile methodologies (Scrum/SAFe) and product lifecycle.
- Excellent communication and stakeholder management.
- Ability to define acceptance criteria and ensure test coverage.
- Familiarity with test planning, UAT coordination, and defect management.
Nice To Haves
- 10 years in senior product leadership roles, experience defining organizational product strategy and governance frameworks.
- Familiarity with Agile tools and frameworks (Azure DevOps, Jira, Rally, ServiceNow; SAFe, LeSS) and strong understanding of the software development lifecycle (SDLC).
- Knowledge of emerging technologies (including AI), API integrations, data flow concepts, and enterprise architecture.
- Expertise in organizational change management, digital transformation, and governance frameworks (OKRs) with ability to enforce quality standards across multiple products.
- Strong understanding of product strategy, regulatory compliance, and risk management, with ability to influence enterprise testing and automation adoption.
- Knowledge of healthcare or enterprise systems is a plus.
- CTC - Certified Team Coach - Scrum Alliance
- CSM - Certified ScrumMaster - Scrum Alliance
Responsibilities
- Define platform/product strategy, and value realization in partnership with Enterprise leaders.
- Shape prioritized, executable roadmaps and refined requirements with stakeholders and product development teams.
- Define organizational frameworks for UAT governance, quality gates, and risk acceptance.
- Drive enterprise testing strategy and tooling roadmap; measure quality via OKRs and KPIs.
- Shared responsibility for automation and advanced testing methodologies (e.g., contract testing, performance baselines).
- Deliver continuous improvement programs focused on reducing escaped defects and improving cycle time.
- Facilitate Agile ceremonies (stand-ups, sprint planning, demos, retrospectives).
- Collaborate with cross-functional partners (UX, Architecture, QA, Release) to ensure delivery readiness.
- Monitor product performance, collect feedback, and inform roadmap decisions.
Benefits
- Medical (including prescription)
- Supplemental insurance
- Dental
- Vision
- Life and AD&D insurance
- Short- and long-term disability
- Flexible spending accounts
- Retirement plans
- Tuition assistance
- Voluntary benefits (group rates on insurance and discounts)
- Tuition discounts at Thomas Jefferson University (after one year of full time service or two years of part time service)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
