Digital Training Specialist
About The Position
St. Joseph’s Healthcare Hamilton (SJHH) and Joseph Brant Hospital (JBH) are embarking on an exciting digital transformation project to implement Epic’s health information system (HIS) at JBH in the fall of 2026. In this partnership, JBH will adopt SJHH’s version of Epic’s health information system (HIS), which is branded Dovetale. Both organizations will support the shared instance of Dovetale following the project’s implementation. This role reports to Manager of Digital Solutions- Learning & Instructional design and works closely with Clinical Applications and Project Management Innovation Office as well as clinical and non-clinical staff to gain a thorough understanding of the Dovetale clinical systems and the associated workflows to ensure a comprehensive training approach.
Requirements
- Undergraduate Degree in Education Health Informatics or Health Sciences required
- Minimum 3 to 5 years of experience in curriculum development and instructional design required
- Previous experience in education delivery utilizing Adult Learning Principles required
- Previous project/systems implementation experience required
- Experience in a health-care environment
- A valid travel document for travelling to the Unites States is required.
Nice To Haves
- A diploma or certification in Informatics or Adult Learning or Regulated Health Professional is considered an asset
- Previous Epic software experience/certification is an asset
- Basic understanding of clinical workflows and terminology preferred
- Visio experience is an asset
- Experience with Prezi Captivate and other media applications
- Experience building course into a Learning Management System (LMS) deploying content and reporting on results is an asset
Responsibilities
- Strong adult education skills – developing preparing and delivering education
- The ability to probe for information about the underlying needs of the organization
- Communicate effectively with project team members and subject matter experts and follow-up on identified training issues
- Ability and interest to learn the software and increase knowledge over time and eagerness to promote it within the organization Proficient in the use of Microsoft Office tools (Excel Word PowerPoint etc.)
- Strong organization problem solving and analytical skills excellent communication skills the ability to work equally well as a member of a team or alone to carry out project activities resilience and creativity are essential
- Innovative results and detail oriented
- Possesses a solid understanding of patient care services clinical processes and handling of personal health information in order to demonstrate cases
- Familiar with PHIPA PIPEDA and AODA legislation
- Highly proficient in creating effective and imaginative training materials and presentations
- Must be able to work independently but also collaboratively as a member of a high performing team
- Excellent organizational skills attention to detail and the ability to efficiently handle several tasks simultaneously
Benefits
- Epic training certification will be required within 3 months of hiring. All expenses associated with the certification process will be covered by SJHH
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
