Digital Technology Business Partner – North America Parts

Carrier • Atlanta, GA

8d • Remote

About The Position

The Digital Technology Business Partner is the liaison between Technology and business. This impactful role will see you collaborate with leadership in driving digital technology capabilities through innovation and exceeding customer expectations for our North America Parts business. The Digital Partner has significant knowledge in subject matters pertaining to both Technology and business. He/she is responsible for understanding the business, identifying their needs and envisaging business solutions. The Digital Partner will assist in the prioritization of projects; ensure that projects align with the technology that best provides maximum return on investment, and direct DT strategy in support of the overall business strategy.

Requirements

• Bachelor’s Degree
• 5+ years of experience in IT, Digital Technology and/or technology-enabled business leadership
• 5+ years of experience acting as a strategic partner to C-suite executives, navigating matrixed environments to align cross-functional goals with core business objectives.

Nice To Haves

• Master's Degree
• Proven understanding of the Parts Distribution Model.
• Proven experience in digital technology management, preferably within the parts or manufacturing industry.
• Strong verbal and written communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Experience with CRM systems, ERP systems, and other digital business solutions is a plus.

Responsibilities

• Act as the bridge between Technology and business, possessing significant knowledge in both areas. Understand the business, identify needs, and envision business solutions.You must understand the parts business of Carrier and the technology solutions and where they meet.
• Assist in prioritizing projects to ensure alignment with technology that provides maximum return on investment. Direct digital technology strategy in support of overall business strategy.
• Partner with key business stakeholders to define and execute a digital strategy that enables P&L objectives.
• Align Digital Technology initiatives with business processes.
• Manage financial planning and budgeting for Digital Technology projects.
• Facilitate executive engagement sessions, bringing a thoughtful intersection between technology and business capabilities. Influence and engender collaboration in both Business and Digital.
• Provide broad subject matter expertise in aftermarket business processes and a good understanding of the use of information technology in a strategic roadmap.
• Demonstrate good project management skills and the ability to express complex problems in a non-technical and simplified manner while effectively translating business needs to the technology teams.
• Exhibit numerate and logical approach to work, attention to detail, and excellent analytic skills.
• Be well-organized and able to work on own initiative, prioritize effectively.

Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior