Digital Systems Analyst

CGI•Dallas, TX

23h•Hybrid

About The Position

We are seeking an experienced Systems Analyst to join our Technology organization building Alternative Investments platform. This position is ideal for a client obsessed, strategic thinker with deep analytical skills and, who thrives at the intersection of business operations, data and product innovation. Your role will blend leadership and planning expertise with a passion for delivering results. This role requires a self-starter who can champion collaboration and cultivate a close partnership with business and the development teams to help craft and implement solutions on both client and server-side technologies. This is a Full Time Employment Opportunity based in the Dallas TX Area, currently in a Hybrid Working Model.

Requirements

Bachelor's degree with 8+ years of experience as a product analyst, business analyst, or similar role in a digital or operational transformation environment focused on customer or associate facing solutions.
Strong understanding of operations workflows and processes, preferably in financial services or other regulated industry.
Ability to translate technical requirements and operational processes into intuitive, actionable product requirements.
Demonstrated experience informing product strategy and delivery, including opportunity identification, solution design, and working with technology teams for delivery
Proficient with tools such as JIRA, JIRA Align, Confluence, Miro, or other analytics and product planning tools.
Experience with Alternative Investments, Digital Assets, Private Market, Liquid Alternatives is required.
Proficient with agile development methodologies and working with cross-functional product teams, engineering teams and business stakeholders.
Strong communicator with proven stakeholder management and storytelling skills; effectively conveys verbal and written in technology terms with usage of data and visualizations.
Problem-solver that can identify issues, explore solutions and identify next course of action
Ability to have hard conversations with business stakeholders through strong presentation skills of the data and analysis that helps influence the outcome of their decisions.
Experience with understanding of SQL, relational database and data model and fluency with API contracts preferred

Nice To Haves

Familiarity with enterprise architecture concepts
Experience with platform modernization or cloud native transformation initiatives
Knowledge of BDD frameworks (Gherkin/Cucumber)

Responsibilities

Analyze, design, and document end to end system interactions across multiple applications and services
Develop detailed solution requirements, user stories, functional specifications, and data mapping for moderate to complex systems
Evaluate existing systems and recommend improvements to enhance performance, scalability, and maintainability
Support modernization initiatives, including migration to new platforms, services, and integration patterns
Work with REST, SOAP, JSON, and API based integrations to support new and existing capabilities
Use SQL to analyze data, validate logic, and support troubleshooting
Interpret code and technical architecture to understand system behavior and business logic
Produce business flow diagrams, sequence diagrams, and system interaction documentation
Partner with product owners, architects, business analysts, and engineering teams to define and refine requirements
Participate in Agile ceremonies and contribute to sprint planning, backlog refinement, and release readiness
Coordinate release activities and ensure smooth deployment of new features and enhancements
Communicate complex technical concepts clearly to both technical and non technical audiences
Investigate production incidents, perform root cause analysis, and recommend long term fixes
Write Splunk queries and build dashboards/alerts to monitor system health
Support continuous improvement of monitoring, alerting, and operational processes
Apply Behavior Driven Development (BDD) practices using Gherkin/Cucumber where applicable