Digital Analyst

PetSmart • Phoenix, AZ

1d • Hybrid

About The Position

We are seeking an Analyst on our Digital Analytics team supporting implementation work, including requirements intake, ticket management, QA, and release validation (60%), with the remaining time focused on measurement and reporting, including KPI definition, dashboarding, and recurring performance reporting (40%). The core objective is to keep our analytics instrumentation accurate, testable, and usable, from ticket intake through QA sign-off and into reliable datasets or reports used by the company.
This role is best suited for a self-starting with strong curiosity and a creative, solutions-first mindset; an individual who enjoys understanding how things function, and collaborates well. You’ll get the opportunity to see projects from end to end, you work with a friendly and motivated team who can help you grow your skills as you see fit.

Requirements

• Strong analytical skills- can assemble and turn data into action for our partners.
• Strong problem solver- can propose solutions, and comfortable “outside the box”.
• Business math– understand basics like penetration, percent change and averages.
• Comfortable discussing analyses and results in a small group setting.
• High level understanding of web analytics implementation.
• Bachelor’s degree, quantitative or marketing field preferred but not necessary.
• 1-2 years of digital analytics experience in Google Analytics or similar platform.
• Proficient with MS Office or Google Workspaces applications, including pivot tables.
• Experience with analytics platforms required (Google preferred but not required).
• Experience with validating tagging or Analytics required (QA/Debugging).

Nice To Haves

• Experience with JIRA a plus, but not required.
• Experience with SQL a plus, but not required.
• Experience with GTM a plus, but not required.

Responsibilities

• Translate business needs into dataLayer and Firebase requirements with team.
• Debug, and QA implementation for web and app, referencing requirements.
• Investigate and track bugs, partner with product to triage and fix.
• Maintain documentation/taxonomy and ensure ease of use by the organization.
• Turn stakeholder asks into the right question, then define how to measure.
• Build dashboards and recurring reports as needed; flag anomalies.
• Handle ad hoc requests and root-cause analysis; deliver actionable insights.

Benefits

• Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
• On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
• “Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level