Digital Support Specialist

American NationalLeague City, TX
Onsite

About The Position

Join our team as a Digital Support Specialist II and play an important role in keeping business operations moving. As a team member you will help process incoming mail, route critical documents, and support accurate, timely handling of policy and claim correspondence across multiple lines of business.

Requirements

  • High school diploma or equivalent
  • One + years of relevant experience
  • Strong attention to detail, focus, and ability to work efficiently
  • A team-oriented and adaptable approach to supporting daily operations

Nice To Haves

  • Administrative, mail processing, teller, or similar experience valuable

Responsibilities

  • Research and route incoming mail, documents, and payments to the appropriate business areas
  • Prepare, scan, index, and digitize incoming mail with accuracy and attention to detail, coding appropriately
  • Maintain productivity and image quality standards to support service expectations
  • Assist with tracking priority mail, packages, and related documentation
  • Support the team in a fast-paced environment with changing daily volumes
  • Requires frequent walking and standing throughout the workday
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