Digital Specialist I - Mon–Fri 8:00 AM – 4:30 PM

Vital Holdings LLC • Manchester, NH

4d • $16 - $17 • Onsite

About The Position

This Position is responsible for ensuring that customers Data is accurately reviewed, prepared, and delivered according to SOP’s and customer requirements. This position requires attention to detail, organization, accuracy, and adherence to quality-control procedures.

Requirements

• Strong attention to detail and accuracy
• Ability to follow established procedures, SOPs, and checklists
• Ability to prioritize and manage multiple jobs simultaneously
• Understanding of the need to set and meet departmental productivity benchmarks and quality standards.
• Well organized and detail oriented.
• Able to work both on a team and individually.
• Must be able and willing to communicate effectively in English.
• Must have skill and proficiency using a computer workstation and scanner systems.
• Ability to trouble-shoot computer problems as they relate to electronic document conversion.
• Must be able and willing to work overtime hours as needed.
• Must have a positive and respectful attitude towards both coworkers and customers.
• Must be able and willing to follow Company policies and procedures.

Responsibilities

• Review completed jobs to ensure all required processing steps have been completed before delivery
• Follow established Delivery Department procedures and quality-control checklists
• Verify that files are complete, accessible, properly named, and organized according to customer specifications
• Upload and deliver customer files through approved systems, including FTP, ShareFile, Box.com, or other designated platforms.
• Immediately report errors, discrepancies, missing information, or processing issues to the appropriate supervisor or manager.
• Maintain confidentiality and security of customer records and information at all times
• Maintain an organized and clean work area
• Perform other duties related to the Delivery Department as assigned by management

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed