Digital Solutions Specialist

StilesGrand Rapids, MI
Hybrid

About The Position

Schuler Consulting Group, a division of Stiles Machinery, has an opportunity for a customer-facing Digital Solutions Specialist to support and grow adoption of digital manufacturing solutions, including HOMAG Digital Factory software, within production environments. The ideal candidate brings a blend of technical aptitude, problem-solving ability, and strong communication skills, along with an interest in applying software solutions to real-world manufacturing challenges. This role is well-suited for someone who is proactive, adaptable, and comfortable working in a fast-paced, customer-facing environment.

Requirements

  • Bachelor’s degree in Engineering, Business, or related field — or equivalent experience
  • Background or exposure to software, SaaS, ERP, MES, or digital tools supporting business or manufacturing environments
  • Experience in a customer-facing, solutions, or support role (internships or early career experience welcome)
  • Strong communication skills with the ability to translate technical concepts into practical applications
  • Comfortable working across systems, tools, and evolving technologies
  • Self-starter mindset with the ability to adapt, learn quickly, and operate in a fast-moving environment
  • Collaborative and team-oriented

Nice To Haves

  • Exposure to manufacturing or industrial environments
  • Experience with digital manufacturing tools or production systems
  • Familiarity with process improvement or workflow optimization

Responsibilities

  • Work directly with customers to understand production workflows, challenges, and opportunities for improvement
  • Support the adoption and implementation of digital manufacturing software and SaaS solutions
  • Partner with sales teams to identify and develop opportunities for software and consulting services
  • Present and explain solutions in a clear, practical, and user-friendly way
  • Assist in building proposals, solution recommendations, and ROI justifications
  • Collaborate across sales, service, and consulting teams to deliver cohesive customer solutions
  • Support demos, trade shows, and customer presentations
  • Stay current on digital manufacturing trends, tools, and emerging technologies
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